Resident Experience Assistant

True Connection Communities-Verena at Delray; Delray Beach (FL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Parental Leave

Paid Holidays

401k program; Including match

Paid training

Employee Assistance Program (EAP)

Job summary

True Connection Communities-Verena at Delray in Delray Beach, FL, is seeking a part-time Resident Experience Assistant to create engaging daily programs across six wellness dimensions for residents.

You will support a supervisor, drive the company van when needed, coordinate activities with vendors, train volunteers, and help plan events and excursions while maintaining a hospitable, respectful environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license.
• Excellent interpersonal skills with a variety of personalities.
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of residents, tenants, and/or guests.
• Sufficient ability to read, write, speak, understand, and communicate in English to complete work efficiently, effectively, and courteously.

Responsibilities

• Provides outstanding services to all residents, family members, responsible persons, and visitors.
• Follows company policies, signature program guidelines and expectations when leading activities.
• Helps supervisor to ensure a full activity program is offered seven days a week.
• Drives the van as needed.
• Schedules and coordinates with third party vendors to ensure all third party led programs are executed as scheduled.
• Conducts/leads majority of programs.
• Is flexible in work schedule to accommodate special events and evening/weekend programs.
• Trains, supports, and instructs volunteers to assist with activities as needed.
• Plans, coordinates, and helps implement decorations for special events, seasons, and holidays.
• Coordinates family functions and events and assists supervisor in promoting the resident, family, and friend referral program
• Plans and attends weekly excursions.
• Identifies to supervisor needed supplies for planned activities.
• Assists with transportation for activity outings and regularly scheduled group trips.
• Drives the company vehicle for resident activities and appointments when needed, if certified and approved to do so.
• Works collaboratively with Supervisor to create a positive, hospitality-oriented atmosphere for all residents.
• Carries out other duties as assigned by supervisor to ensure smooth operation of the program and to meet resident needs
• Performs other duties as assigned.

Skills

Interpersonal skills

Attention to detail

Discretion/privacy

English proficiency

Valid driver's license

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Resident Experience Assistant

Part Time Verena at Delray, Delray Beach, FL, US

Salary Range: $17.00 To $19.00 Hourly

Job Purpose

The Resident Experience Assistant is responsible for assisting their supervisor with providing daily diversified programs of individual and group activities that will enable each resident to engage in programs focused on 6 dimensions of wellness: spiritual/emotional, physical, intellectual, social connections, creative, and purposeful service activities within the community, in order to sustain and promote each resident’s potential, happiness and sense of usefulness to self and others. This position is responsible for providing daily programs that residents consider fun and engaging. This position helps their supervisor to create a fun and lively environment within the community.

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com .

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Paid Holidays
• 401k program; Including match
• Paid training
• Employee Assistance Program (EAP)

Duties and Responsibilities

• Provides outstanding services to all residents, family members, responsible persons, and visitors.
• Follows company policies, signature program guidelines and expectations when leading activities.
• Helps supervisor to ensure a full activity program is offered seven days a week.
• Drives the van as needed.
• Schedules and coordinates with third party vendors to ensure all third party led programs are executed as scheduled.
• Conducts/leads majority of programs.
• Is flexible in work schedule to accommodate special events and evening/weekend programs.
• Trains, supports, and instructs volunteers to assist with activities as needed.
• Plans, coordinates, and helps implement decorations for special events, seasons, and holidays.
• Coordinates family functions and eventsand assists supervisor in promoting the resident, family, and friend referral program
• Plans and attends weekly excursions.
• Identifies to supervisor needed supplies for planned activities.
• Assists with transportation for activity outings and regularly scheduled group trips.
• Drives the company vehicle for resident activities and appointments when needed, if certified and approved to do so.
• Works collaboratively with Supervisor to create a positive, hospitality-oriented atmosphere for all residents.
• Carries out other duties as assigned by supervisor to ensure smooth operation of the program and to meet resident needs
• Performs other duties as assigned.

Qualifications

• High school diploma or GED required.
• Valid driver’s license.
• Excellent interpersonal skills with a variety of personalities.
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of residents, tenants, and/or guests.
• Sufficient ability to read, write, speak, understand, and communicate in English to complete work efficiently, effectively, and courteously.

Working Conditions

This position works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.