Resident Engagement & Volunteer Lead (Senior Living)

Sunrise Senior Living; Wayne (NJ); Sur place; USD 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, life, and-dis

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off (PTO), sick time, and[]

myFlexPay

Tuition Reimbursement

Bonuses (discretionary/non-discretion)

Eligibility-based benefits

Résumé du poste

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.

You will plan and evaluate programs, supervise volunteers and staff, recruit partners, track engagement metrics, and support budgeting, while collaborating with Sales and Resident Care on move-ins, all while upholding Sunrise quality

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsabilités

• Plan, implement, and evaluate resident-centered engagement programs and events
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
• Supervise team members, volunteers, and concierge staff
• Recruit, onboard, train, and retain volunteers; build community partnerships
• Track participation, satisfaction, and engagement metrics to improve programming
• Manage engagement documentation, calendars, reporting, and technology platforms
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
• Support budgeting, staffing, scheduling, and operational planning
• Partner with Sales and Resident Care on move-ins and ongoing engagement
• Ensure compliance with safety, regulatory, and Sunrise quality standards

Connaissances

Leadership experience

Team management

Event planning

Volunteer management

Organizational skills

Communication

Driver's license

Description du poste

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.

You will plan and evaluate programs, supervise volunteers and staff, recruit partners, track engagement metrics, and support budgeting, while collaborating with Sales and Resident Care on move-ins, all while upholding Sunrise quality