Resident Engagement Lead: Activities & Volunteer Programs

Sunrise Senior Living Mgmt Inc; Cupertino (CA); Vor Ort; USD 35.000 - 43.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Retirement Savings Plans

Paid time off

Employee Assistance Program

Tuition Reimbursement

Zusammenfassung

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement, manage volunteers, and supervise concierge staff across neighborhoods including memory care. You will plan events, track engagement metrics, and partner with Sales and Resident Care on move-ins, ensuring safety and Sunrise quality standards.

The role emphasizes creating meaningful resident experiences, requires 2+ years of supervisory experience, and offers benefits and growth opportunities within

Qualifikationen

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Aufgaben

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities across neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations and deliver exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Kenntnisse

Leadership

Team leadership

Prioritization

Event planning

Organizational skills

Communication skills

Volunteer management

Reporting & analytics

Budgeting support

Driver's license

Jobbeschreibung

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement, manage volunteers, and supervise concierge staff across neighborhoods including memory care. You will plan events, track engagement metrics, and partner with Sales and Resident Care on move-ins, ensuring safety and Sunrise quality standards.

The role emphasizes creating meaningful resident experiences, requires 2+ years of supervisory experience, and offers benefits and growth opportunities within