Resident Engagement Lead & Volunteer Programs

Sunrise Senior Living Mgmt Inc; Boulder (CO); On-site; USD 32,000 - 40,000; Full time

Job summary

Sunrise Senior Living Mgmt Inc is seeking an Activities & Volunteer Coordinator to lead resident engagement programs across our communities in Boulder. You will supervise volunteers and concierge staff, recruit and train volunteers, and collaborate with Sales and Resident Care on move‑ins to create meaningful connections for residents and families.

The role emphasizes planning, coordination, and measurement of program impact, with a focus on safety, regulatory compliance, and delivering

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Skills

Leadership experience

Communication skills

Event planning

Volunteer management

Organizational skills

Multi-task prioritization

Tools

Volunteer management software

Job description

Sunrise Senior Living Mgmt Inc is seeking an Activities & Volunteer Coordinator to lead resident engagement programs across our communities in Boulder. You will supervise volunteers and concierge staff, recruit and train volunteers, and collaborate with Sales and Resident Care on move‑ins to create meaningful connections for residents and families.

The role emphasizes planning, coordination, and measurement of program impact, with a focus on safety, regulatory compliance, and delivering