Resident Director

The Chronicle Of Higher Education, Inc.; Worcester (MA); On-site; USD 41,850 - 51,150; Full time

Job summary

The Resident Director at College of the Holy Cross in Worcester, MA, is a full-time, twelve-month live-in position within the Office of Residence Life and Housing. The RD oversees a residential community, supervising RAs, managing operations, and responding to after-hours crises.

Salary is $46,500 with a 40-hour work week starting July 6, 2026. A Bachelor's degree is required and a Master’s degree is preferred; two years of leadership in residence life is expected. Equal Opportunity Employer.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum of two years of leadership experience in residence life or related student-facing departments preferred.
• Self-directed, organized, and enjoys working with students.
• Understanding of values and expectations of a Jesuit liberal arts college.
• Strong administrative skills and experience in residence life communities and educational programming.
• Demonstrated intercultural, diversity and inclusion competencies and a commitment to working with diverse populations.

Responsibilities

• Serve as the primary resource and support for students and staff residing in assigned residence halls regarding issues such as college transition, academic and personal experiences, roommate and floor conflicts, mental health issues, safety, security, emergency procedures, and institutional and residential community policies.
• Train, supervise and evaluate a student staff team including Resident Assistants (RAs), Head Resident Assistants (HRAs), and student office assistants. Conduct weekly group staff meetings and individual meetings with RAs and direct reports.
• Manage and supervise residential facilities to ensure they are clean, safe, well-maintained and conducive to study.
• Serve in the on-call rotation for the entire campus to respond to crisis situations or other problematic events.
• Participate in and contribute to office and divisional initiatives such as RA training, opening/closing of the halls, housing selection, Admitted Students Day, Commencement, Gateways Orientation, etc.
• Represent the office on various Residence Life & Housing and divisional committees.
• Serve as a primary community standards officer for cases which occur in the RD's area and take additional cases as needed to balance the workload of other staff. Serve as a CHOICES facilitator.
• Promote awareness, inclusion and appreciation of cultural and lifestyle differences. Other duties as assigned.

Skills

Leadership experience

Self-directed

Organized

Intercultural competence

Administrative skills

Education

Bachelor's degree

Master's degree preferred

Job description

Resident Director – College of the Holy Cross

Full Time

Job ID: JREQ-000427

The Resident Director (RD) is a full‑time, twelve‑month live‑in position within the Office of Residence Life and Housing. The RD is responsible for overseeing a living and learning environment that supports the individual and group development of students in alignment with the College's mission. The RD supervises a group of Resident Assistants (RAs) and manages the operations of a residential community, including community development, occupancy management, resident satisfaction, safety, and educational opportunities. The RD also serves on an on‑call rotation, responding to incidents of crisis that occur after hours and on weekends.

Major Areas of Responsibility

• Serve as the primary resource and support for students and staff residing in assigned residence halls regarding issues such as college transition, academic and personal experiences, roommate and floor conflicts, mental health issues, safety, security, emergency procedures, and institutional and residential community policies.
• Train, supervise and evaluate a student staff team including Resident Assistants (RAs), Head Resident Assistants (HRAs), and student office assistants. Conduct weekly group staff meetings and individual meetings with RAs and direct reports.
• Manage and supervise residential facilities to ensure they are clean, safe, well‑maintained and conducive to study.
• Serve in the on‑call rotation for the entire campus to respond to crisis situations or other problematic events.
• Participate in and contribute to office and divisional initiatives such as RA training, opening/closing of the halls, housing selection, Admitted Students Day, Commencement, Gateways Orientation, etc.
• Represent the office on various Residence Life & Housing and divisional committees.
• Serve as a primary community standards officer for cases which occur in the RD's area and take additional cases as needed to balance the workload of other staff. Serve as a CHOICES facilitator.
• Promote awareness, inclusion and appreciation of cultural and lifestyle differences. Other duties as assigned.

Minimum Qualifications

• Bachelor's degree required, Master’s degree preferred.
• Minimum of two years of leadership experience in residence life or related student‑facing departments preferred.
• Self‑directed, organized, and enjoys working with students.
• Understanding of values and expectations of a Jesuit liberal arts college.
• Strong administrative skills and experience in residence life communities and educational programming.
• Demonstrated intercultural, diversity and inclusion competencies and a commitment to working with diverse populations.

Salary: $46,500. Start date: July 6, 2026.

Weekly hours: 40.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at [e-mail], or by calling 508‑793‑3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.