Resident Director

Assumption University; Worcester (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Assumption University in Worcester, MA seeks a Resident Director to lead a vibrant housing community rooted in Catholic values. This live-in role oversees RD operations, student development, crisis response, and residential programming.

Responsibilities include supervising RAs, coordinating trainings, and collaborating with campus departments to support holistic student success and retention. Strong commitment to inclusivity and ethics is essential.

Qualifications

• Bachelor’s degree; demonstrated leadership, organizational, and interpersonal skills.
• Master’s degree in Higher Education, Student Affairs, Counseling, or related field preferred.
• Commitment to the mission and Catholic identity of Assumption University; ability to articulate Catholic teachings related to student development.
• Dedication to fostering an inclusive, just, and equitable residential environment.
• Proficiency with common administrative software and digital tools.

Responsibilities

• Supervise, support, and evaluate a team of Resident Assistants (RAs) including one Head RA.
• Assist in RA recruitment, selection, and training processes.
• Foster a supportive residential environment through programming and engagement.
• Monitor student behavior and well-being, providing support or referrals as needed.
• Participate in on-call rotation to respond to emergencies and policy violations.
• Maintain office hours and respond promptly to student concerns.
• Coordinate hall openings/closings and break coverage.
• Collaborate with campus departments to support holistic student success.

Skills

Leadership

Organizational skills

Interpersonal skills

Crisis management

Team supervision

Communication

Education

Bachelor's degree

Master's degree (preferred)

Tools

Administrative software

Job description

Description

The Resident Director (RD) serves as a live-in professional responsible for developing and sustaining a vibrant, inclusive, and values-based residential community aligned with the mission of Assumption University, a Catholic institution grounded in the principles of the Assumptionists. The RD plays a vital leadership role in student development, residential programming, crisis response, and community building, while fostering an environment rooted in Christian values, academic excellence, and personal growth.

Accountabilities:

Student Leadership & Supervision

• Supervise, support, and evaluate a team of Resident Assistants (RAs), including one Head Resident Assistant.
• Assist in RA recruitment, selection, and training processes.

Community Engagement & Development

• Foster a supportive residential environment through programming, hall initiatives, and one-on-one student engagement.
• Monitor student behavior and well-being, providing support or referrals as needed.

Crisis Management & On-Call Responsibilities

• Participate in the RD on-call rotation to respond to student emergencies, policy violations, and crisis situations.
• Maintain a visible and accessible presence in the residence hall community, especially during evenings, weekends, and major campus events.

Operations & Administration

• Monitor room changes, maintenance requests, and facility needs.
• Conduct Health & Safety inspections and manage related documentation.
• Coordinate hall openings, closings, and break coverage.
• Maintain regular office hours and respond promptly to student concerns.

Collaboration & Communication

• Meet weekly with the Assistant Director and monthly with the Director of Residential Life.
• Attend weekly Residential Life team meetings and departmental in-service trainings.
• Partner with various campus departments, including Student Engagement and Leadership, Counseling Services, Campus Recreation, etc. to support holistic student success and retention efforts.

Compliance & Reporting

• Serve as a Campus Security Authority (CSA) under Clery Act regulations.
• Act as a Responsible Employee for Title IX reporting.
• Serve as the primary hearing officer for any Community Standards violations within the assigned residential area.
• Assist with Board Hearings as necessary for Community Standards cases

Essential Employment Designation: This is an Essential Employee role. The RD is expected to be available when normal operations are suspended (e.g., weather closures, campus emergencies). No additional compensation will be provided during these times.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking, and bending are required of this position. Use of a computer keyboard and computer screen for periods of time with close vision and the ability to adjust visual focus plus manual dexterity are required.

MENTAL DEMANDS: The mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of mental demands include reading (documents), detailed work, confidentiality, language, math, reasoning, oral communications, written communications, customer contact, multiple concurrent tasks, constant interruptions, and performing calculations when necessary.

About Assumption University: St. John Paul II wrote: “Man’s creation by God ‘in his own image’ confers upon every human person an eminent dignity; it also postulates the fundamental equality of all human beings.” Assumption University recognizes the essential contribution of a diverse community of students, staff, and faculty and condemns all forms of harassment, discrimination, and disrespect. As such, and in compliance with the requirements of federal law and/or the laws of the Commonwealth of Massachusetts, Assumption University prohibits discrimination on the basis of race, color, national origin, religion, disability, age, veteran status, marital status, gender, gender identity, sexual orientation, and pregnancy, as well as other legally protected status, in admission to, access to, treatment in, or employment in its programs and activities, except where such conditions may constitute bona fide qualifications for the programs or activities in question.

Requirements

• Required: Bachelor’s degree; demonstrated leadership, organizational, and interpersonal skills.
• Preferred: Master’s degree in Higher Education, Student Affairs, Counseling, or a related field.
• Commitment to the mission and Catholic identity of Assumption University, with the ability to articulate Catholic teachings as they relate to ethical student development.
• Dedication to fostering an inclusive, just, and equitable residential environment.
• Proficiency with common administrative software and digital tools.