Resident Director

College of the Holy Cross; United States; On-site; USD 41,850 - 51,150; Full time

Job summary

College of the Holy Cross in Worcester, Massachusetts seeks a Resident Director to lead a residential community, oversee a staff of Resident Assistants, manage housing operations, and serve as a first‑line resource for students during the academic year.

This full-time, live-in position requires a bachelor’s degree (master’s preferred) and at least two years of leadership in residence life, with strong administrative skills and a commitment to Jesuit values, diversity, and student wellbeing.

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Minimum of two years of leadership experience in residence life or related student-facing departments.
• Self-directed, organized, and enthusiastic about working with students.
• Strong administrative skills and experience in residence life communities and educational programming.
• Understanding of Jesuit liberal-arts values and mission.
• Demonstrated competencies in intercultural, diversity, and inclusion efforts, with a commitment to serving diverse populations.

Responsibilities

• Serve as the primary resource for students and staff in assigned residence halls, addressing concerns related to college transition, academics, personal experiences, roommate conflicts, mental health, safety, and policies.
• Train, supervise, and evaluate a resident-staff team (RAs, HRAs, and other student staff).
• Lead weekly staff meetings and one-on-one meetings with direct reports.
• Maintain residential facilities to be clean, safe, and conducive to study.
• Serve on the campus on-call rotation, responding to crises after hours and weekends.
• Participate in office and divisional initiatives (training, housing operations, events, orientations, commencements).
• Represent the Office of Residence Life & Housing on committees.
• Act as Community Standards Officer for cases within the RD’s area.
• Facilitate CHOICES programming and promote awareness, inclusion, and appreciation of cultural and lifestyle differences.
• Perform additional duties to support the college’s mission.

Skills

Leadership

Student support

Administrative skills

Diversity & inclusion

Education

Bachelor's degree

Master's degree preferred

Job description

Resident Director (Full Time, Live‑in)

Holy Cross, a Jesuit liberal‑arts college in Worcester, Massachusetts, seeks a Resident Director (RD) to lead and nurture a residential community. The RD will oversee a team of Resident Assistants (RAs), manage campus housing operations, and serve as a first‑line resource for students during the academic year.

Responsibilities

• Serve as the primary resource for students and staff in assigned residence halls, addressing concerns such as college transition, academic and personal experiences, roommate conflicts, mental health issues, safety and emergency procedures, and policies.
• Train, supervise, and evaluate a resident‑staff team that may include RAs, Head Resident Assistants (HRAs), and other student office assistants.
• Lead weekly group staff meetings and one‑on‑one meetings with direct reports.
• Maintain residential facilities to be clean, safe, and conducive to study, ensuring proper upkeep and readiness.
• Serve on the campus on‑call rotation, responding to crises after hours and on weekends.
• Participate in and actively contribute to office and divisional initiatives such as RA training, hall opening/closing, housing selection, admitted student events, orientation, commencement, and other key campus activities.
• Represent the Office of Residence Life & Housing on various committees.
• Act as the Community Standards Officer for cases within the RD’s area, taking additional cases as needed to balance workload.
• Facilitate CHOICES programming and promote awareness, inclusion, and appreciation of cultural and lifestyle differences.
• Perform additional duties as assigned to support the overall mission of the college.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Minimum of two years of leadership experience in residence life or related student‑facing departments.
• Self‑directed, organized, and enthusiastic about working with students.
• Strong administrative skills and experience in residence life communities and educational programming.
• Understanding of Jesuit liberal‑arts values and mission.
• Demonstrated competencies in intercultural, diversity, and inclusion efforts, with a commitment to serving diverse populations.

Compensation and Schedule

• Salary: $46,500 annually.
• Start date: July 6, 2026.
• Weekly hours: 40.
• Employment type: Full time, twelve‑month, live‑in position.

EEO & Accommodation Statement

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace. The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law.