Resident Concierge & Welcoming Specialist

Presbyterian Homes; Evanston (IL); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Health & Wellness program

403(b) with match

PTO rollover/sellback

Commuter benefits

Tuition reimbursement

Chaplain counseling

Job summary

Westminster Place in Evanston, IL is seeking a part-time Concierge to welcome visitors, route calls, manage sign-ins, and support residents with a friendly, professional demeanor.

This role offers an hourly rate of $17.82–$24.89 based on experience, and a benefits package including health, retirement, PTO options, commuter benefits, and development opportunities. If you value a compassionate, team-driven environment, apply to Presbyterian Living today.

Qualifications

• Exceptional communication skills and professional phone manners.
• Computer literacy and competency in using software applications.
• Ability to work independently and handle special projects.
• Professional appearance and adherence to the uniform dress code.
• Customer-service orientation with the ability to support and assist residents comfortably.

Responsibilities

• Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals.
• Answer and route calls, offering general information and directions as needed.
• Maintain the Independent Living Census, handle admissions and discharge, and communicate updates to relevant staff.
• Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up.
• Oversee guest suite reservations, including coordinating with household and food service, and ensure proper checkout processes.

Skills

Exceptional communication

Computer literacy

Independent worker

Professional appearance

Customer-service orientation

Job description

Westminster Place in Evanston, IL is seeking a part-time Concierge to welcome visitors, route calls, manage sign-ins, and support residents with a friendly, professional demeanor.

This role offers an hourly rate of $17.82–$24.89 based on experience, and a benefits package including health, retirement, PTO options, commuter benefits, and development opportunities. If you value a compassionate, team-driven environment, apply to Presbyterian Living today.