Concierge

Presbyterian Living; Evanston (IL); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Health & Wellness

PTO rollover/sellback

403(b) with match

Commuter benefits

Financial counseling

EAP support

Tuition reimbursement

Scholarships

Mentorship

Career pathways

Engagement events

Chaplain counseling

Job summary

Presbyterian Living's Westminster Place in Evanston, IL is seeking a part-time Concierge to welcome visitors, answer calls, manage sign-ins, and coordinate with various departments to assist residents and families.

You will thrive in a purpose-driven, people-centered culture that offers comprehensive benefits, professional growth, and a supportive team dedicated to wellness, independence, joy, and security.

Qualifications

• Exceptional communication skills and professional phone manners.
• Computer literacy and competency in using software applications.
• Ability to work independently, handle special projects, and provide clear verbal directions.
• Professional appearance and adherence to the uniform dress code.
• Customer-service orientation with the ability to support and assist residents comfortably.

Responsibilities

• Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals.
• Answer and route calls, offering general information and directions as needed.
• Maintain the Independent Living Census, handle admissions and discharge, and communicate updates to relevant staff.
• Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up.
• Oversee guest suite reservations, including coordinating with household and food service, and ensure proper checkout processes.

Skills

Exceptional communication

Professional phone manners

Computer literacy

Clear verbal directions

Uniform appearance

Customer-service orientation

Job description

Westminster Place
Evanston, IL 60201, USA

Description

$17.82- $24.89 Hourly Rate (Based on years of experience).
Westminster Place | Part Time | Concierge Department |

Are you looking for a team where you can bring your passion, strengths, and best self as a Concierge?
At The Moorings of Arlington Heights, you’ll join a mission driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment.
If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Why YOU Will Love Working With Us

A Supportive, People Centered Culture

We’re proud to be recognized as a Great Place to Work®, a certification that reflects our commitment to creating an inclusive, supportive, and engaging workplace for all team members.

Comprehensive Benefits That Care for You

• Health & Wellness: Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals.
• Answer and route calls, offering general information and directions as needed.
• Maintain the Independent Living Census, handle admissions and discharge, and communicate updates to relevant staff.
• Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up.
• Oversee guest suite reservations, including coordinating with household and food service, and ensure proper checkout processes.

Qualifications & Skills

• Exceptional communication skills and professional phone manners
• Computer literacy and competency in using software applications
• Ability to work independently, handle special projects, and provide clear verbal directions
• Professional appearance and adherence to the uniform dress code
• Customer-service orientation with the ability to support and assist residents comfortably

About Presbyterian Living

Presbyterian Living is an independent, not for profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we’ve welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).
What sets us apart is our commitment to people - residents, families, and employees alike. We’re a compassionate, mission driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.

Ready to Join a Team That Feels Like Family?!

If you're passionate about helping others, excited to grow in your career, and eager to make a real impact, we’d love to meet you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.