Resident Concierge - Part-Time Weekend & Sun

Cogir USA; Battle Ground (WA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid vacation

Job summary

Cogir USA in Battle Ground, WA is seeking a friendly Concierge to be the first point of contact for residents, families, and visitors. This role provides front desk coverage and exceptional customer service while maintaining a welcoming environment.

The position involves coordinating resident services, managing inquiries, and supporting daily front desk operations with a focus on confidentiality and guest satisfaction. Competitive wages and benefits are offered.

Qualifications

• High School Diploma or equivalent.
• At least 6–12 months of customer service/front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of Word, Excel, and Outlook.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication

Word

Excel

Outlook

Confidentiality

Multi-tasking

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir USA in Battle Ground, WA is seeking a friendly Concierge to be the first point of contact for residents, families, and visitors. This role provides front desk coverage and exceptional customer service while maintaining a welcoming environment.

The position involves coordinating resident services, managing inquiries, and supporting daily front desk operations with a focus on confidentiality and guest satisfaction. Competitive wages and benefits are offered.