Resident Concierge & Front Desk Clerk - Full Time

Mosser Companies Inc; San Francisco (CA); On-site; USD 63,039,000 - 80,452,000; Full time

Job summary

Mosser Companies is seeking a Front Desk Clerk - Property Management in San Francisco to provide high level of customer service to residents and building guests. You will greet visitors, monitor foot traffic, maintain security, coordinate projects, and relay information to residents and teams.

The role requires strong communication, hospitality/front desk experience, and the ability to work weekends/evenings; familiarity with Microsoft Office is expected. Bilingual (Spanish/English) is a plus.

Qualifications

• 2+ years of hospitality experience in Concierge/Guest Services/Front Desk roles.
• Strong communication and customer service skills.
• Proficient with Microsoft Office (Excel/Word/Outlook).
• Flexible schedule; ability to work weekends/evenings.

Responsibilities

• Greet customers and monitor foot traffic.
• Log and notify residents of packages; maintain secure access.
• Coordinate projects and liaise with vendors, residents, guests and teams.
• Field resident concerns and route to proper teams.
• Monitor video surveillance and uphold lobby presentation.

Skills

Customer service

Communication

Hospitality experience

Bilingual

Security awareness

Tools

Microsoft Office

Yardi

Rent Cafe

Job description

Mosser Companies is seeking a Front Desk Clerk - Property Management in San Francisco to provide high level of customer service to residents and building guests. You will greet visitors, monitor foot traffic, maintain security, coordinate projects, and relay information to residents and teams.

The role requires strong communication, hospitality/front desk experience, and the ability to work weekends/evenings; familiarity with Microsoft Office is expected. Bilingual (Spanish/English) is a plus.