Front Desk Clerk -Part Time (San Francisco)

Mosser Companies; San Francisco (CA); On-site; USD 29,000 - 32,000; Part time

Job summary

Mosser Companies is seeking a part-time Front Desk Clerk at our San Francisco property. You will greet residents and guests, monitor access, and coordinate inquiries while maintaining security and a welcoming environment.

The role requires strong hospitality and communication skills, weekend/evening availability, and familiarity with basic software. Bilingual Spanish/English is a plus, with on-site work at 545 O'Farrell St.

Qualifications

• 2+ years in hospitality-related front desk or concierge roles.
• Strong communication and customer service abilities.
• Able to handle inquiries and resolve issues promptly.
• Bilingual Spanish/English is a plus.
• Proficient with basic computer software (MS Office).

Responsibilities

• Greet residents and guests and monitor foot traffic.
• Maintain security and proper access to the building.
• Coordinate projects and relay information to residents.
• Log and secure packages; notify residents.
• Assist with vendors and service teams.
• Monitor video surveillance and enforce community rules.
• Provide clear communication and update log books.
• Support Life Safety monitoring and respond to inquiries.

Skills

Hospitality experience

Customer service

Communication skills

Bilingual (Spanish/English)

Flexible schedule

Weekend/evening availability

Tools

Microsoft Office

Excel

Word

Outlook

Yardi

RentCafe

Job description

Job DetailsJob Location: MOSSER 308 Jessie - San Francisco, CA 94103

Salary Range: $21.00 - $23.00 Hourly

**This position is a part-time role located at 545 O'Farrell St. San Francisco. The schedule is Sunday and Monday, 10:00am -6:30pm.

The Front Desk Clerk - Property Management (Part Time) will provide high level of customer service to residents and other building guests. This will consist of, but not limited to, greeting customer, addressing inquiries, maintaining proper security, coordinating projects, and providing information to residents in the building. They will act as a liaison between vendors, residents, guests, service & property management teams.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a professional and welcoming atmosphere for all customers


• Greet & monitor foot traffic


• Establish positive working relationships with residents


• Ensure controlled access of building & record visitor entry


• Log, secure, and notify residents of packages


• Patrol the building making sure all hallways are clean, neat, and presentable


• Enforce community rules


• Report any suspicious activity to authorities


• Conduct outreach as needed for residents


• Monitor video surveillance


• Maintain proper signage in lobby and common areas


• Field resident concerns or requests made in person and properly route to proper teams


• Communicate clearly and effectively


• Update log books accordingly


• Fire Life Safety Monitoring

Qualifications

Qualifications:

• 2+ years of experience in the hospitality industry working in a Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role or sales preferred


• Strong communication skills with ability to provide direction, information, and instruction while engaging in quality conversation


• Ability to communicate with all customers and tackle concerns with follow through


• Previous customer service/admin work experience


• Experience in Security and Safety Management


• Basic knowledge of Microsoft Office Suite, including Excel, Word, Outlook Demonstrate computer literacy.


• Flexible schedule and positive attitude.


• Ability to work weekends & evenings as needed


• Experience with Yardi / Rent Cafe is a plus.


• Bilingual (Spanish / English) is a plus.


• Communicate clearly and effectively in person, in writing, and on phone.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards


• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards


• Must be able to lift and carry up to 50 lbs.


• Must be able to listen and speak clearly on telephone.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Mosser Companies is proud to be an Equal Opportunity Employer (EOE)