Resident Communications & Compliance Coordinator

Multifamily Asset Managers; Okemos (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

A property management agency in Michigan seeks a Resident Coordinator to manage inquiries from residents and agencies. Responsibilities include drafting correspondence, conducting audits for compliance, and supporting resident communications. Ideal candidates should have a High School Diploma, experience in customer service, and preferably in housing management. Strong communication, confidentiality, and multitasking skills are essential. This position requires attention to detail and effective time management.

Qualifications

• High School Diploma/GED required.
• Two years customer service and two years office experience.
• Prefer experience in affordable housing or property management.

Responsibilities

• Respond to inquiries from Section 8 residents and agencies.
• Draft letters and correspondence under supervision.
• Conduct tenant file audits for compliance verification.
• Provide support to the Manager of Resident Inquiries.

Skills

Effective communication

Confidentiality maintenance

Multitasking

Time management

Professional written communication

Attention to detail

Knowledge of English composition

Education

High School Diploma/GED

Associate’s Degree preferred

Job description

A property management agency in Michigan seeks a Resident Coordinator to manage inquiries from residents and agencies. Responsibilities include drafting correspondence, conducting audits for compliance, and supporting resident communications. Ideal candidates should have a High School Diploma, experience in customer service, and preferably in housing management. Strong communication, confidentiality, and multitasking skills are essential. This position requires attention to detail and effective time management.