Resident-Centric Office Manager

HDC MidAtlantic; Lancaster (Lancaster County); On-site; USD 52,000 - 66,000; Full time

Job summary

Housing Development Corporation MidAtlantic (HDC) in Lancaster, PA is seeking a Full Time Office Manager to ensure a welcoming, organized Home Office, serving as the primary contact for employees, residents, visitors, vendors, and building management.

The role oversees reception, mail, supplies, inventory, device lifecycle, and coordination of vehicles, access credentials, and administrative records, with an emphasis on hospitality and customer service throughout the organization.

Qualifications

• High school diploma or equivalent required; associate degree in office administration or related field preferred.
• Minimum of three years of experience in office management or customer relations.
• Bilingual English and Spanish skills highly preferred.
• Proficiency with Microsoft Office and maintaining accurate spreadsheets, shared records, and device/inventory systems; familiarity with SharePoint and Yardi preferred.
• Strong organizational skills and ability to prioritize work, coordinate vendors, protect confidential information, and follow tasks through completion.

Responsibilities

• Manage reception, incoming calls, and the general information email inbox.
• Coordinate day-to-day operation of the Home Office, including meeting rooms, mail, and office supplies.
• Coordinate office equipment, vendors, and building services in partnership with facilities staff.
• Maintain centralized hardware device inventory and lifecycle in collaboration with HR, IT, and supervisors.
• Coordinate Home Office vehicle reservations, parking access, and SharePoint updates.

Skills

Bilingual English/Spanish

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Associate degree in office administration or related field

Tools

SharePoint

Yardi

Microsoft Office

Job description

Housing Development Corporation MidAtlantic (HDC) in Lancaster, PA is seeking a Full Time Office Manager to ensure a welcoming, organized Home Office, serving as the primary contact for employees, residents, visitors, vendors, and building management.

The role oversees reception, mail, supplies, inventory, device lifecycle, and coordination of vehicles, access credentials, and administrative records, with an emphasis on hospitality and customer service throughout the organization.