Hospitality-Driven Office & Operations Manager

Housing Development Cor; Lancaster (Lancaster County); On-site; USD 50,000 - 52,000; Full time

Job summary

Housing Development Corporation MidAtlantic (HDC) is seeking an Office Manager in Lancaster, PA to oversee the day-to-day Home Office operations with a focus on hospitality and excellent customer service. The role includes coordinating reception, calls, supplies, and vendor management while maintaining inventory and access credentials.

The ideal candidate will have 3+ years in office management or customer relations, a high school diploma or equivalent, and preferred bilingual English/Spanish

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of three years in office management or customer relations.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Greet visitors, answer inquiries, and route conveyances to appropriate staff.
• Manage reception, calls, and general information emails.
• Coordinate office supplies, mail, meeting spaces, and vendor services.
• Maintain hardware inventory records and assist with device lifecycle management.
• Coordinate access credentials, parking, and building coordination with facilities.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

SharePoint

Yardi

Job description

Housing Development Corporation MidAtlantic (HDC) is seeking an Office Manager in Lancaster, PA to oversee the day-to-day Home Office operations with a focus on hospitality and excellent customer service. The role includes coordinating reception, calls, supplies, and vendor management while maintaining inventory and access credentials.

The ideal candidate will have 3+ years in office management or customer relations, a high school diploma or equivalent, and preferred bilingual English/Spanish