Resident-Centered Social Work Assistant - Care Champion

Harborview Health Systems; Greenville (NC); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Accrued holiday time off

Job summary

Harborview Health Systems in North Carolina seeks a dedicated Social Work Assistant to support admissions, discharge planning, and case management for residents. You will help ensure services meet federal and state long-term care regulations while aligning with Harborview's values.

The role emphasizes developing individualized care plans, assisting families, and coordinating with interdisciplinary teams to deliver holistic, person-centered care in a compassionate, resident-first environment.

Qualifications

• Minimum of 1 year supervised social work experience in a healthcare setting.
• Knowledge of federal and state long-term care regulations.
• Strong interpersonal, communication, and problem-solving skills.
• A resident-first mindset with a deep commitment to dignity, empathy, and respect.
• Ability to manage sensitive situations with professionalism and compassion.
• Must meet all applicable licensure and certification requirements in the state of practice.

Responsibilities

• Assist the Social Work Team in the admissions, discharge, and case management aspects of residents' stays.
• Ensure social services are delivered in compliance with federal, state, and local guidelines and in alignment with Harborview's values and policies
• Help develop and monitor individualized care plans for residents, addressing their social and emotional needs
• Provide ongoing support to residents and families during admissions, transitions, and care conferences
• Recommend appropriate equipment, services, or referrals for outpatient and home health support
• Participate in policy development and recommend improvements to strengthen care delivery
• Organize and participate in in-service training sessions for the social services team and other staff
• Stay up-to-date on regulatory changes and professional standards related to long-term care social work
• Advocate for residents and serve as a liaison among staff, families, and external agencies
• Collaborate with interdisciplinary care teams to ensure holistic, person-centered care

Skills

Social work experience

Interpersonal skills

Communication skills

Problem-solving

Job description

Harborview Health Systems in North Carolina seeks a dedicated Social Work Assistant to support admissions, discharge planning, and case management for residents. You will help ensure services meet federal and state long-term care regulations while aligning with Harborview's values.

The role emphasizes developing individualized care plans, assisting families, and coordinating with interdisciplinary teams to deliver holistic, person-centered care in a compassionate, resident-first environment.