Resident-Centered Social Services Advocate

Advocate Healthcare of East Boston; Boston (MA); Presencial; USD 77 000 - 104 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Comprehensive benefits

Paid Time Off

Sick Leave

Career growth opportunities

Transit-accessible location

Public payroll access

Resumo da oferta

The Advocate Healthcare Center of East Boston is seeking a dedicated Social Services Designee to support residents and families through psychosocial assessments, discharge planning, adjustment support, and ensuring access to coordinated services. You will collaborate with nursing, admissions, and administration to maintain a safe, respectful environment.

Responsibilities include psychosocial assessments, counseling, discharge planning, and care-plan participation.

Qualificações

• Experience in Social Services or Human Services in a healthcare or long‑term care setting (LTC experience preferred).
• Strong communication, empathy, and problem-solving skills.
• Ability to work collaboratively in a fast‑paced, resident‑centered environment.
• Bachelor’s in Social Work (BSW) or related field preferred.
• Licensed Clinical Social Worker (LCSW) or a Bachelor’s degree in Social Work required.
• Minimum of 1 year of experience working in a Skilled Nursing Facility (SNF).
• Strong organizational and time management skills across admissions, care planning, discharges, and grievances.
• Understanding of resident rights, abuse prevention, and mandatory reporting requirements.
• Strong family engagement and conflict resolution skills.
• Ability to complete psychosocial assessments, including MDS Section D (PHQ-9) and Section Q (discharge planning).
• Competence in developing and updating person‑centered care plans.
• Experience with behavioral interventions and trauma‑informed care approaches.

Responsabilidades

• Conduct psychosocial assessments for new admissions
• Provide support, counseling, and advocacy to residents and families
• Assist with discharge planning and community resource coordination
• Maintain documentation in compliance with state and federal regulations
• Participate in care plan meetings with an interdisciplinary team
• Address resident concerns and help promote a positive, respectful environment
• Support transitions of care and assist with family communications

Conhecimentos

Communication

Empathy

Problem-solving

Formação académica

BSW or related field

LCSW or SW degree

Descrição da oferta de emprego

The Advocate Healthcare Center of East Boston is seeking a dedicated Social Services Designee to support residents and families through psychosocial assessments, discharge planning, adjustment support, and ensuring access to coordinated services. You will collaborate with nursing, admissions, and administration to maintain a safe, respectful environment.

Responsibilities include psychosocial assessments, counseling, discharge planning, and care-plan participation.