Resident Case Manager & Crisis Intervention Lead

office; City of Poughkeepsie (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Hudson Valley House of Hope seeks a qualified professional to provide case management and crisis intervention services to residents of the program. The role includes advocacy, referrals to community agencies, and arranging appointments across medical, legal, employment, and educational services.

Responsibilities also include maintaining records, preparing reports, safeguarding confidentiality, and supervising hotline intake calls as needed.

Qualifications

• Bachelor's degree in Social Work, Mental Health, Psychology or related field with at least five years in admin leadership.
• Experience in crisis intervention or domestic violence preferred.

Responsibilities

• Provide case management and crisis intervention services.
• Conduct regular meetings with residents to provide advocacy and referrals to community agencies.
• Arrange medical, legal, employment, and educational appointments.
• Work with various agencies to provide full services to residents.
• Maintain resident records and prepare daily, weekly, and monthly reports including intakes and case notes.

Education

Bachelor's degree in Social Work, Mental Health, Psychology or related field

Job description

Hudson Valley House of Hope seeks a qualified professional to provide case management and crisis intervention services to residents of the program. The role includes advocacy, referrals to community agencies, and arranging appointments across medical, legal, employment, and educational services.

Responsibilities also include maintaining records, preparing reports, safeguarding confidentiality, and supervising hotline intake calls as needed.