Resident Care Supervisor

Homestead Healthcare; Northville (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Opportunities for advancement

Medical, dental and vision insurance

Employee recognition events

Paid time off

Job summary

Homestead Healthcare in Northville, MI, is hiring a Resident Care Supervisor to act as a key contact for residents, families and staff to ensure goals are met. The role leads caregivers, supports dementia residents, and requires on-call availability across shifts.

This is a full-time morning shift (7:00–15:00) with duties including staff scheduling, QA audits, and maintaining compliance with care standards. Strong communication and organizational skills are essential.

Qualifications

• Prior experience managing a senior living facility (2 years). Dementia unit is a plus.
• Able to be on-call for all three shifts, as needed.
• Excellent written and verbal communication skills.
• Proficient in computer skills and documentation.
• Flexible to work weekends/evenings as resident care requires.

Responsibilities

• Maintain employee files and payroll accuracy.
• Review shift supervisor checklists and ensure coverage.
• Cover open shifts and manage on-call rotations.
• Assist residents with care, dressing, bathing, and toileting.
• Review logs and address med errors or absences.
• Conduct monthly care audits and QA reviews.
• Schedule hires and create staff shift assignments.
• Coordinate with nursing for resident needs and care plans.
• Order clinical supplies and ensure government forms are complete.

Skills

Communication skills

On-call ability

Organizational skills

Problem solving

Education

Experience in senior living facilities

Tools

Computer skills

Job description

The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring!

Homestead provides care in a Senior Living Facility in Northville and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.

The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must!

Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements.

This is a morning shift position 700-300

Full time

Duties include but not limited to

• Maintain employee files
• Review shift supervisor checklists
• Cover open shifts as needed, including call offs. Keep on-call phone
• Assist residents with care dressing, bathing and toileting
• Follow up on issues, review 24 hours logs -corrective actions for med errors, absences, etc.
• Assess any care complaints
• Payroll - review for missed punches, missed lunches etc. and follow up
• Enter shift pick-ups and shift trades
• Create schedules for staff and prepare shift assignments
• Schedule and interview applicants
• Conduct QA audits, review Incident reports/med errors and put interventions/training in place - involve nurse as necessary
• Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
• Order clinical supplies
• Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
• Ensure government forms are completed and correct

Benefits

• Opportunities for advancement
• Medical, dental and vision insurance
• Employee recognition events
• Paid time off

Requirements needed

• Prior experience managing a senior living facility (2 years). Dementia unit is a plus
• Able to be on-call for all three shifts, as needed
• Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
• Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
• Proficient in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills
• Demonstration of proficiency in computer skills
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed.