Resident Care & Social Services Coordinator

Greencroft Communities; Indiana; On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Meaningful work

Supportive team

Professional development and training

Stable, full-time employment

Career growth

Job summary

Golden Years Homestead | Greencroft Communities seeks a compassionate Social Services Assistant to support residents and families, working with the Director of Social Services and care team. You’ll help with admissions, social histories, and care planning to enhance quality of life.

Responsibilities include documentation, eligibility for resources, discharge planning, and ensuring PASRR compliance. The role emphasizes dignity, rights, and collaboration with healthcare partners in a full-time

Qualifications

• High school diploma or equivalent.
• Complete the Social Services Designee Course within six months of hire.
• Strong communication, organization, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Basic computer proficiency and experience using Microsoft Office or similar software.
• Ability to work effectively with residents, families, healthcare professionals, and community agencies.

Responsibilities

• Welcome new residents and families by assisting with admissions and completing required paperwork.
• Conduct resident interviews and gather social history information.
• Help develop, update, and maintain individualized care plans.
• Complete documentation, assessments, progress notes, and required records accurately and on time.
• Support residents in exercising their rights, making informed choices, and maintaining dignity and independence.
• Coordinate discharge planning and connect residents with community resources and support services.
• Assist with advance directives and ensure documentation remains current.
• Monitor resident behavioral needs and collaborate with the care team on appropriate interventions.
• Participate in resident care conferences and interdisciplinary team meetings.
• Help maintain current social service resources and referral information.
• Assist the Admissions team with waitlist management, applications, assessments, and follow-up activities.
• Provide coverage for Admissions and the Director of Social Services when needed.
• Ensure PASRR screenings, documentation, and required tracking are completed accurately.

Skills

Communication skills

Organization

Customer service

Confidentiality

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Golden Years Homestead | Greencroft Communities seeks a compassionate Social Services Assistant to support residents and families, working with the Director of Social Services and care team. You’ll help with admissions, social histories, and care planning to enhance quality of life.

Responsibilities include documentation, eligibility for resources, discharge planning, and ensuring PASRR compliance. The role emphasizes dignity, rights, and collaboration with healthcare partners in a full-time