Social Services Assistant

Silver Tree Residential, LLC; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Benefit package

Job summary

A senior living community seeks a dependable Social Services Assistant in Chicago, IL. The role includes conducting assessments, assisting in benefit applications, and developing programs to improve residents' quality of life. Candidates should have at least a bachelor's degree in gerontology or social work, with 2 years of relevant experience. Strong communication and organizational skills are essential. This position offers a competitive salary and benefits package while supporting an elderly population with various challenges.

Qualifications

• Minimum 2 years of experience providing social services.
• Genuine interest in continuing education serving the elderly.
• Commitment to serve an elderly population with challenges.

Responsibilities

• Conduct intake, ADL, and individual assessments.
• Maintain awareness of benefit programs and eligibility.
• Communicate with residents to ensure their needs are met.
• Assist in coordinating educational programming and events.
• Document resident interactions in compliance with standards.

Skills

Strong written communication skills

Strong verbal communication skills

Problem-solving

Advocacy for vulnerable adults

Organizational skills

Knowledge of MS Office

Experience with Excel

Education

Bachelor’s degree in gerontology, social work or related field

Master’s degree

AASC Professional Services Coordinator certification

Job description

Silver Tree Residential is looking for a dependable and experienced Social Services Assistant to join our team and residents.Gambl… Gardens is a garden-style community comprised of 297 apartment homes for seniors. We are looking for a compassionate & motivated individual who is willing to uphold our community to the highest standards and help improve the quality of life of our residents.

Essential Functions and Responsibilities:

• Conduct semi‑annual and annual Intake, ADL, and Individual Assessments.
• Maintain awareness of local, state, and federal benefit programs and eligibility criteria.
• Understand Medicare and Medicaid basics and assist residents with benefit applications.
• Communicate with residents and their families to ensure Activities of Daily Living needs are being met.
• Develop knowledge of federal, state, and local senior‑focused resources, including entitlement programs supporting independent living.
• Research plan and provide monthly programs- Assist the Service Coordinator (SC) in providing and coordinating ongoing educational programming, wellness presentations, and on‑site events that empower residents and promote self‑sufficiency.
• Gain and share knowledge of available resources to support residents’ immediate needs as requested and directed by the resident or when intervention is necessary.
• Visit neighboring senior living communities to learn about all levels of care, including Independent Living, Assisted Living, RCF, Skilled Nursing, and Memory Care.
• Maintain a positive, team‑focused working relationship with housing management and all departments within Gambl… Gardens.
• Report any suspected abuse, neglect, or exploitation in accordance with state regulations and ethical standards.
• Report lease violations to Management
• Refrain from providing direct services to residents; may assist the SC with limited case management when authorized by the resident.
• Assist the SC in maintaining a comprehensive resource directory for the community.
• Document resident interactions in compliance with HUD standards and requirements.
• Organization of resident files
• Uphold resident privacy and confidentiality with limited exceptions

Qualifications

• Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field. Master’s degree and/ or AASC Professional Services Coordinator certification is preferred but not required.
• Individual will possess a minimum of 2 years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.
• Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk populations.
• Individual will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.
• Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults.
• Excellent organizational skills and knowledge of MS Office and experience with Excel spreadsheets is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package.