Resident Care Manager: Intensive Case & Community Support

voalacs; Woodland (CA); Hybrid; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is hiring a Resident Care Manager I to advocate for residents and provide intensive care and case management to eligible clients. You will coordinate services, meet weekly with participants, and manage a caseload across a range of human services resources.

The role emphasizes collaboration with a care team, community partners, and on-site service delivery to support vulnerable individuals in Los Angeles County.

Qualifications

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

Responsibilities

• Conducts comprehensive screenings and assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information.
• Coordinate case conferences with residents and service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.
• The Resident Care Manager I shall coordinate the participant’s care in collaboration with the participant, and all members of the participant’s care team.

Education

Bachelor's degree in Social Work, Mental Health or other related discipline

Two years of experience providing direct mental health services or ICMS

Job description

Volunteers of America Los Angeles is hiring a Resident Care Manager I to advocate for residents and provide intensive care and case management to eligible clients. You will coordinate services, meet weekly with participants, and manage a caseload across a range of human services resources.

The role emphasizes collaboration with a care team, community partners, and on-site service delivery to support vulnerable individuals in Los Angeles County.