Resident Care Coordinator / Salisbury Behavioral Health

RHA Health Services, LLC; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Payactiv: early access to earned wages

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Free CPR and first aid training

Job-specific training opportunities

Job summary

RHA Health Services, LLC is hiring a Resident Care Coordinator to coordinate client care, manage scheduling, and facilitate communication around appointments, transportation, and insurance. The ideal candidate will guide individuals towards independent living in the community.

Responsibilities include coordinating medical and dental appointments, tracking health care schedules, maintaining necessary documentation, and providing direct support services when needed. This position ensures quality care for clients while participating in an on-call system as necessary.

Responsibilities

• Coordinate medical, psychiatric, and dental/vision appointments.
• Track all physical, healthcare, and dental/vision appointments.
• Complete necessary documentation in line with program standards.
• Perform Direct Support Services as needed.

Job description

Resident Care Coordinator

We are hiring for a Resident Care Coordinator at RHA Health Services. The role involves coordinating client care related to scheduling and communication around appointments, transportation, and insurance, and guiding individuals to live as independently as possible in the community.

Job Responsibilities

1. Coordinate and schedule medical, psychiatric, and dental/vision appointments with doctors, health care providers, and laboratories; communicate and liaise with physicians, nurses, and other behavioral health professionals regarding the resident’s medical needs. (65%)
2. Track all physical, health care, dental, and vision appointments. (10%)
3. Prepare and complete all necessary documentation in accordance with program standards within required time frames (e.g., MA 51). (10%)
4. Perform Direct Support Services when needed. (10%)
5. Work on a computer to perform the above duties – ongoing.
6. Participate in the after‑hours on‑call system – ongoing.

These are not all encompassed job responsibilities. Other duties may be assigned as necessary due to the needs of the program and residents served.

Pre‑Employment Screening

• Complete criminal background check and name check in registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Positions that require driving: proof of driver’s license, driver’s insurance, and vehicle if required for providing transportation for individuals.

Benefits

• Payactiv: early access to earned wages before payday.
• Employee perks and discount program.
• Paid Time Off (full‑time employees only).
• Health/Insurance (full‑time employees only).
• 401(k) retirement savings program.
• Wellbeing programs: Physical, Emotional, and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job‑specific training opportunities.
• Contract/contingent workers and interns do not qualify for any of the above benefits.

RHA is an equal opportunity employer. We provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.