Resident Care Coordinator

ALG Senior; Tildenville Rural Settlement (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development

Company-paid life insurance

Company-paid Employee Assistance Plan

Job summary

The Gardens of Golden Pond is seeking a dedicated Resident Care Coordinator to support resident health and well-being by coordinating care services, managing care plans, and ensuring regulatory compliance. The role collaborates with the Executive Director, nursing staff, and care providers to foster a safe, nurturing, and person-centered environment.

Responsibilities include developing ISPs, supervising caregiving staff, engaging with residents and families, and leading quality assurance

Qualifications

• 2+ years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Experience in supervisory or leadership roles in healthcare is highly desirable.
• Proficiency with EHR systems and basic computer skills.

Responsibilities

• Care Plan Development & Management: assess needs and develop ISPs with staff, residents, and families.
• Monitor and adjust care plans to ensure accuracy and regulatory compliance.
• Staff Supervision & Training: lead, train, and guide caregiving staff; assist with scheduling.
• Resident & Family Engagement: serve as primary contact for care-related concerns; coordinate meetings.
• Regulatory Compliance & Quality Assurance: ensure compliance with state regs and company policies; participate in audits.
• Collaboration: work with nursing, physicians, and leadership to coordinate care and resident satisfaction.

Education

Associate’s or Bachelor’s degree in Nursing or Healthcare Administration

Active LPN or RN license preferred

Strong leadership, communication, and interpersonal skills

Ability to manage multiple priorities in a fast-paced environment

Knowledge of state regulations and compliance standards for assisted living and memory care

Proficiency in electronic health records (EHR) systems

Job description

About The Gardens of Golden Pond:

At The Gardens of Golden Pond, we are committed to enhancing the lives of seniors through compassionate care, strong leadership, and dedication to excellence. We create vibrant communities where residents feel safe, supported, and engaged.

We are seeking a dedicated and detail-oriented Resident Care Coordinator to join our team and help ensure the highest quality of care for our residents at The Gardens of Golden Pond.

Why Join The Gardens of Golden Pond?

At The Gardens of Golden Pond, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Resident Care Coordinator plays a key role in supporting the health and well‑being of residents by coordinating care services, managing care plans, and ensuring compliance with regulatory standards. This role works closely with the Executive Director, healthcare providers, and care staff to promote a safe, nurturing, and person‑centered environment.

Essential Duties and Responsibilities:

• Care Plan Development & Management:
  • Assess residents’ needs and develop individualized service plans (ISPs) in collaboration with clinical staff, residents, and families.
  • Monitor and adjust care plans as residents’ needs change, ensuring accuracy and compliance with regulatory guidelines.
• Staff Supervision & Training:
  • Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
  • Support staff scheduling to maintain proper staffing levels for quality care delivery.
• Resident & Family Engagement:
  • Serve as the primary point of contact for residents and families regarding care-related concerns.
  • Facilitate family meetings, care conferences, and communicate updates effectively and compassionately.
• Regulatory Compliance & Quality Assurance:
  • Ensure community compliance with state regulations, company policies, and industry best practices.
  • Conduct regular audits and participate in quality assurance initiatives to maintain high care standards.
• Collaboration:
  • Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.
  • Partner with the Executive Director and leadership team to support community operations and resident satisfaction.

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.