Resident Care Coordinator

Senior Lifestyle; Clarkston (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle in Clarkston, MI is seeking a Resident Care Coordinator to oversee day-to-day resident care operations and support frontline staff while aligning with the corporate mission. You will engage with resident families, participate in care plan meetings, and help resolve service issues as they relate to care.

The role requires HS or GED, 3-5+ years caregiver experience, CNA preferred, and strong English communication with Excel proficiency for scheduling.

Qualifications

• HS or GED required.
• 3-5+ years caregiver experience preferred.
• CAN experience preferred, scheduling, communicating with families.

Responsibilities

• Support HWD by managing Assisted Living team members and scheduling.
• Participate in Care Plan meetings with families and residents, manage ISP’s as needs change.
• Promote all company policies to ensure high-quality resident care.
• Attend weekly at-risk meetings with leadership to monitor resident needs.
• Review and implement processes for operational efficiency (schedules, sheets, tasks).

Skills

Scheduling

Communication

Organizational Skills

Excel

Education

HS/GED

CNA preferred

Tools

Scheduling software

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for day to day operations as it relates to resident care while promoting and integrating the mission and philosophy of Senior Lifestyle Corporation. The RCC manages the care staff in AL by scheduling, evaluating, and supporting the frontline care staff while reporting to the HWD. The RCC should be in close contact with resident families and be instrumental in care plan meetings and service issues as they relate to care.

• Support HWD by managing Assisted Living team members.
• Schedule Assisted Living team members.
• Participate in Care Plan meetings with families and residents and manage ISP’s as resident needs change.
• Promote all company policies by ensuring SLC communities are providing the best care possible for our residents.
• Participate in weekly at risk meetings with HWD, ED, MCC/ MCD to ensure leadership team is aware of all resident needs.
• Review and implement all necessary processes for optimal operational efficiency such as- shower schedules, laundry schedules, caregiver assignment sheets, etc.

Level of Formal Education: HS or GED
Area of Study: General
Years of Experience: 3-5+ years caregiver experience preferred
Type of Experience: CAN experience preferred, scheduling, communicating with families
Special Certifications: Prefer CNA
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with supervisors, coworkers, residents, and applicable third parties.
Technical Competencies: Basic computer skills, Excel for scheduling
Skills and Ability:

• Need to be organized, flexible, and even tempered.
• Ability to communicate with families, frontline team, and community management team to ensure optimal operational success.

Personal Attributes: Calm personality that possess the ability handle stressful situations with an easy demeanor, ability to multi task and follow through, and self-motivated.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.