Resident Care & Building Systems Technician

Onni Group of Companies; Chicago (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay & benefits

Health Savings Account

Flexible Saving Account

Employee Assistance Program

Annual Education Allowance

Referral program

Team-building events

Friends & Family hotel rates

Job summary

Onni Group of Companies is seeking a Resident Care Team Member in Chicago to enhance living experiences across all spaces, collaborating with the Resident Care Supervisor and solution providers. The role emphasizes proactive care, safety, and quality standards.

The position requires a high school diploma or GED with a craft apprenticeship in resident care, plus four+ years in customer service. A plus is an associate degree in functional technology and independent work capability.

Qualifications

• High school diploma/GED and completion of a craft apprenticeship in resident care, or an equivalent number of years of education and productive resident care experience.
• Associate degree in functional technology, or industrial resident care experience a plus.
• Four or more years of customer service experience; strong in suite care, functional building technology skill.
• Must be highly motivated and able to work independently.

Responsibilities

• Schedules, monitors, and performs resident living experience in all spaces to meet brand high-quality standards.
• Identifies opportunities to enhance quality areas to elevate living experience; assists in operations of functional technology and building esthetics.
• Ensures resident care requests are responded to promptly and professionally.
• Ensures residential suites meet brand standards in a timely and efficient manner.
• Provides excellent customer service to prospective and current residents and promotes a high-quality living experience.
• Provides on-call customer service and assists in emergency resident care opportunities.
• Proactive in building and curb appeal resident care needs to ensure safety and notify team of improvements.
• Assists with scheduling and communicating with solution providers and obtaining proposals; oversees tasks to completion.
• Assists with procuring resident care supplies within financial goals and submits property invoices.
• Communicates with Resident Care Supervisor regarding overall resident care function.
• Participates in training such as fair-housing, safety, non-discrimination, and harassment prevention.
• Complies with health and safety rules and applicable laws.

Skills

Customer service

Suite care

Building technology

Independent work

Education

High school diploma / GED

Associate degree

Job description

Onni Group of Companies is seeking a Resident Care Team Member in Chicago to enhance living experiences across all spaces, collaborating with the Resident Care Supervisor and solution providers. The role emphasizes proactive care, safety, and quality standards.

The position requires a high school diploma or GED with a craft apprenticeship in resident care, plus four+ years in customer service. A plus is an associate degree in functional technology and independent work capability.