Resident Billing & AR Specialist

Rose Senior Living Carmel; Leesburg (FL); Sur place; USD 30 000 - 34 000; Plein temps

Résumé du poste

Rose Senior Living Carmel is seeking an Accounting Office Coordinator to support our finance team with accounts receivable, billing, and census management. You will handle resident inquiries with excellence in customer service and maintain accurate resident profiles and contracts.

The role involves processing statements, managing cash deposits, and assisting with regulatory tasks. A strong eye for detail and proficiency in billing software are essential for success.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience.

Responsabilités

• Provide customer service to residents as the primary contact for community accounts receivable and billing.
• Handle day-to-day resident billing inquiries and collaborate with other departments to resolve sensitive or confidential billing issues.
• Process monthly resident statements and manage cash deposits.
• Manage accounts receivable and collection efforts.
• Manage and maintain all resident files, including auditing new resident files using an audit checklist.
• Perform data entry for admission information and update resident profiles in census/billing software as needed.
• Perform data entry for entrance fee contract agreements in software
• Maintain and update the daily census and conduct research to ensure the accuracy of census data.
• Manage resident move-out and entrance fee refund administration
• Assist with regulatory and annual processes
• Support the Finance Department with month end, special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and assisting with the budget process.

Connaissances

Customer service

Time management

Organizational skills

Microsoft Office

Billing software experience

Formation

Associate degree in Accounting, Finance, or Business Administration

OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience

Outils

Billing software

Census management software

Description du poste

Rose Senior Living Carmel is seeking an Accounting Office Coordinator to support our finance team with accounts receivable, billing, and census management. You will handle resident inquiries with excellence in customer service and maintain accurate resident profiles and contracts.

The role involves processing statements, managing cash deposits, and assisting with regulatory tasks. A strong eye for detail and proficiency in billing software are essential for success.