Shelter Assistant (Weekends)

YWCA Charleston; Charleston (WV); On-site; USD 14,774 - 21,042; Part time

Job summary

YWCA Charleston is looking for a Shelter Assistant to support women and families at their Sojourner's Shelter. This role involves accepting referrals, conducting intake, and providing supportive services to participants. Applicants should have a High School diploma or GED; experience in mental health or homelessness is a plus. The position offers a chance to make a significant difference in the lives of individuals striving for self-sufficiency. Hours include Mid-Shift and Overnight options.

Qualifications

• Experience with mental health, addiction, or homelessness preferred.
• Ability to document and maintain records accurately.
• Strong problem-solving skills.

Responsibilities

• Welcome guests and conduct intake procedures.
• Provide supportive services to participants towards self-sufficiency.
• Assist with meal preparation and clean common areas.

Skills

Crisis intervention

Communication

Supportive counseling

Education

High School diploma or GED

Job description

Compensation

$13.00 per hour w/ Shift Differential Pay.

Shifts

Mid-Shift and Overnight available.

Must be able to work holidays!

Why Should You Apply?

• You want to make a difference and see positive change in a person’s life!
• You are passionate about helping people become empowered to be self-sufficient!

The Program

YWCA Sojourner's Shelter for Homeless Women & Families provides emergency shelter and supportive services around the clock, every day of the year for homeless single women, women with children, and men with custody of their children, and intact families. This 75-bed facility offers a secure, healthy environment with crisis intervention, case management, and counseling to help individuals achieve long-term self-sufficiency. We maintain a successful recidivism rate of about five (5) percent annually, well below the national average of individuals returning to shelters. Children’s programs include computer and art classes, tutoring, drug-free education, supportive counseling, and field trips. Recovering from and preventing future homelessness is our goal for all who take shelter with us.

The Position

(Currently seeking Evening and Overnight Assistants!) Shelter Assistants work closely with their peers under the direction of the Program and Assistant Directors. The SA will work directly with current and new residents to provide support, promote health and safety, provide growth opportunities, and encourage resilience, recovery, and self-sufficiency while working to ensure the long-term success of individuals and/or families seeking shelter.

Responsibilities

• Accepts crisis referrals, welcome guests, and make appropriate arrangements.
• Conduct intake and follow preventative procedures with all guests entering the shelter during your shift.
• Coordinate, collaborate, and communicate with partner agencies in a positive, effective, and professional manner.
• Provide supportive services to participants as needed in support of their goals toward self-sufficiency.
• Complete required documentation during the scheduled shift.
• Assist with meal preparation including all aspects of the kitchen, monitoring temperature in the freezer, and dry storage areas, labeling food, and cleaning.
• Assign resident appreciation tasks, provide instruction/education if residents are having difficulty completing their tasks, and monitor to ensure task completion.
• Clean common areas of the building, empty rooms, make beds, wash linens, and ensure that the outside of the facility is presentable.
• Maintain assignment sheets and other required records such as voucher and meal sheets and appreciation lists.
• Conduct room inspections following protocols.
• Be solution-driven with general knowledge and understanding of the YWCA Sojourner’s Policy and DHHR homeless Policy.

Education and Experience Required

• High School diploma or GED.
• Experience with mental health, addiction or homelessness is preferred but not required.