Resident Advocate Night C

Bay Area Turning Point, Inc.; Webster (TX); On-site; USD 40,000 - 42,000; Full time

Job summary

Bay Area Turning Point, Inc. is seeking a Resident Advocate Night C to oversee shelter operations during the night shift, ensuring safe and supportive service delivery for residents.

This role requires crisis intervention, adherence to shelter guidelines, confidentiality, and coordination with staff. It offers 40 hours weekly with overnight hours and the opportunity to help residents achieve stability within a compassionate shelter environment.

Qualifications

• Minimum 4-year degree or 4 years related non-profit experience.
• Ability to lead and communicate effectively.
• Ability to handle crisis calmly.
• Must be able to lift/carry/move a minimum of 40 lbs.

Responsibilities

• Provide crisis intervention to residents and hotline callers.
• Provide orientation to residents regarding shelter guidelines and ensure adherence.
• Oversee safety, security, and welfare of residents and facility during shift.
• Maintain confidentiality pertaining to records and locale of shelter facility.
• Ensure all donations are accepted, recorded, and stored properly.
• Attend and contribute to shelter and staff meetings.
• Demonstrate leadership and problem-solving to empower residents for positive change.
• Rotate schedule to meet operations needs.
• Oversee shelter cleanliness and assign chores as needed.
• Document information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Perform other duties as assigned.

Skills

Crisis intervention

Leadership

Effective communication

Problem-solving

Multi-tasking

Education

Bachelor's degree or 4 years related non-profit experience

Job description

Job Title:Resident Advocate Night C

FLSA Status:Non-exempt

Department:Shelter

Reports to:Shelter Manager B

Effective Date:

Pay Rate: $41,000 year

$19.71 hour

SUMMARY DESCRIPTION OF POSITION:

Oversee shelter operations including service delivery to residents during assigned shift.Perform related tasks as assigned by Shelter Manager

Typical Work Schedule

HOURS: 40 hours weekly: Monday, Tuesday, Wednesday, Thursday, and Friday 12AM-8AM, Saturday and Sunday OFF

Standard Schedule however may be flexible as necessary to achieve program objectives, tasks, activities, responsibilities and to effectively document outcome measures and variances.

ESSENTIAL FUNCTIONS:

• Provide crisis intervention assistance to current residents and hotline callers
• Provide orientation to residents regarding all shelter guidelines and procedures, and ensure adherence to those guidelines
• Oversee the safety, security, and general welfare of residents and facility during assigned shift
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Demonstrate leadership, communication and problem-solving skills in a manner which encourages and empowers residents to seek remedies for positive change.
• Rotate schedule to meet the needs of operations schedule
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Document pertinent information in client files and communication log
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Education and Other Requirements

• Minimum 4-year degree in a related field or, a minimum of 4 years of successful experience in a related non-profit setting.
• Ability to demonstrate leadership, effective communication and problem-solving skills in a manner which encourages and empowers residents to seek remedies for positive change.
• Ability to make independent decisions to benefit residents, the shelter facility and the agency as a whole
• Ability to communicate effectively, oral and written
• Ability to handle multiple tasks and prioritize changing workload
• Attention to detail
• Ability to remain calm in a crisis and remain solution focused
• Sensitivity and knowledge about the issues of family violence and its impact on women and children
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
• Must have a clean driving record, and valid automobile insurance
• Must be insurable and provide proof of insurance
• Must have 2 years of verifiable driving experience

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.