Resident Advocate Evening B

Bay Area Turning Point Inc.; Webster (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

A domestic violence support organization in Texas seeks a Resident Advocate Evening B. Responsibilities include providing direct support to victims of domestic violence and ensuring shelter safety during assigned shifts. The position requires a minimum 4-year degree in relevant fields and involves crisis intervention and adherence to guidelines. Ideal candidates will demonstrate strong communication and problem-solving skills. The role is part-time at 32 hours weekly, primarily evening shifts.

Qualifications

• Entry-level position, no additional work experience required.
• Must pass a criminal background check and provide proof of automobile insurance.

Responsibilities

• Provide crisis intervention assistance to residents and hotline callers.
• Ensure adherence to shelter guidelines and oversee resident safety.
• Document pertinent information in client files and communication logs.

Skills

Communication skills

Problem-solving skills

Ability to prioritize

Sensitivity to family violence issues

Education

Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services

Job description

Position Overview

Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts. Perform related tasks as assigned by the Shelter Manager.

Hours

32 hours weekly, Sunday – 4 pm to 12:30 am / Monday – 4 pm to 12 am / Tuesday - Off / Wednesday – Off / Thursday 4:30 pm to 12:30 am / Friday – 5 pm to 12:30 am / Saturday Off or as necessary to achieve program objectives, tasks, activities, and responsibilities.

Essential Duties and Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts.
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attending and contributing to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Document pertinent information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Qualifications

• Entry-level position, no additional required.

Education and Other Requirements

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/provide proof of automobile insurance coverage/be insurable.
• No drivers under the age of 21.
• No DUI, reckless driving, suspended license violations.
• No more than 2 moving violations in a 3-year period for drivers over the age of 25.
• No more than 1 moving violation in a 3-year period for drivers ages 21-25.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies

• Ability to demonstrate communication and problem-solving skills that encourage and empower residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload.
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.

Equal Employment Opportunity Statement

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.