Resident Advocate

Missions Inc. Programs; Columbia Heights (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Overnight differential

Weekend differential

Job summary

Missions Inc. Programs is seeking a dedicated staff member for its 14-bed supportive housing program in Columbia Heights, MN. You will provide supportive services, monitor residents, and assist with transportation, meals, crisis intervention, and administrative tasks.

Shifts alternate 7am-3pm and 3pm-11pm, with weekend and overnight differentials. The role requires sensitivity to residents facing homelessness, mental health, and substance use issues, plus the ability to work with diverse

Qualifications

• Understanding homelessness and related issues.
• Knowledge of AA/NA and recovery programs.
• Computer literacy and basic data entry skills.

Responsibilities

• Know emergency procedures and participate in quarterly reviews.
• Maintain resident confidentiality.
• Follow program policies of Missions. Inc.
• Attend staff meetings and trainings.
• Assist in resident transportation and answer calls.
• Monitor medications and log discrepancies.
• Conduct urine screens and document status.
• Perform building checks and bedroom inspections.
• Assist residents with goals and resource navigation.
• Coordinate activities and coordinate intakes.

Skills

Homelessness sensitivity

Recovery programs knowledge

Computer proficiency

Diversity & inclusion

Cultural resources awareness

Lifting 25 pounds

Substance use disorder understanding

Job description

Mission Heights Supportive Housing Program features 14 beds with two accompanied 2-bedroom apartments located in Columbia Heights, MN. The 14-bed lodge provides single-room occupancy for adult clients (18+) of all genders who range in their backgrounds, including substance use and/or mental illness, homelessness, domestic violence, or other forms of trauma. All need a healing-centered place of belonging.

This position will provide supportive services and a secure, safe environment for residents; maintain the confidentiality of all residents; monitor medication; assist in resident transportation; answer incoming calls; conduct random urinalysis drug/alcohol screenings; make a visual check of all residents and document residents’ status; assist with meals; provide crisis intervention; complete clerical and other tasks; work well with people from diverse cultural, social, and economic backgrounds, and have an awareness of culturally specific resources.
The shifts will alternate 7am-3pm one week and 3pm-11pm the next week

Position Summary

Mission Heights Supportive Housing Program features 14 beds with two accompanied 2-bedroom apartments located in Columbia Heights, MN. The 14-bed lodge provides single-room occupancy for adult clients (18+) of all genders who range in their backgrounds, including substance use and/or mental illness, homelessness, domestic violence, or other forms of trauma. All need a healing-centered place of belonging.

This position will provide supportive services and a secure, safe environment for residents; maintain the confidentiality of all residents; monitor medication; assist in resident transportation; answer incoming calls; conduct random urinalysis drug/alcohol screenings; make a visual check of all residents and document residents’ status; assist with meals; provide crisis intervention; complete clerical and other tasks; work well with people from diverse cultural, social, and economic backgrounds, and have an awareness of culturally specific resources.
The shifts will alternate 7am-3pm one week and 3pm-11pm the next week

Position Responsibilities

• Have complete knowledge of emergency procedures and all forms that accompany these procedures and attend quarterly emergency procedures reviews
• Maintain confidentiality of all residents in accordance with confidentiality laws
• Uphold the policies and procedures of the program and of Missions. Inc
• Attendance at staff meetings and in-service training
• Assist in resident transportation
• Answer incoming telephone calls
• Monitor medication and note any discrepancies in the daily and medication logs
• Conduct random urinalysis drug/alcohol screenings
• Make a visual check of residents and document residents’ status
• Complete a building check three times per shift
• Conduct bedroom inspections
• Provide individual and class advocacy with social services, economic assistance, mental health, medical, and criminal justice systems on behalf of residents
• Coordinate recreational and group activities with residents
• Complete intake with residents and ensures that each new resident is oriented into the program
• Assign room; distribute linen and personal items to new residents. Provide information on available resources and options to assist residents in designing their goals and objectives
• Review goals sheets bi-weekly with assigned residents and document in-progress notes
• Update resident progress notes as needed with other pertinent information
• Complete pre-admission interview forms with potential residents and coordinate intakes
• Develop and maintain resource information
• Facilitate groups
• Complete clerical and other tasks as requested by the Program Manager

Experience and Qualifications

• An understanding and sensitivity to the unique problems encountered by people experiencing homelessness, mental illness, and substance use disorder;
• Have an excellent working knowledge of AA/NA and other recovery programs;
• Computer proficiency required; including the ability to use e-mail, navigate the internet, and complete basic data entry in a database system;
• The ability to work well with people from diverse racial, cultural, social, and economic backgrounds;
• An awareness of culturally specific resources;
• Able to lift and carry up to 25 pounds; able to bend, stoop, kneel and climb (ascend and descend) flights of stairs;
• Understand substance use disorder and the needs of residents in recovery

Compensation

Hourly wage: $17/hour depending on experience and qualifications. We offer .40 cents differential pay for overnight shifts and .50 cents for weekend shifts.

Mission Statement

Missions Inc. Programs provide a collaborative community and safe space where people are empowered to heal and transform their lives.

Our Vision

is a world where every person realizes their worth and lives with dignity, free from addiction and violence.

Our values are to:

• Affirm human worth
• Foster self-determination
• Value diversity
• Seek social justice

Missions Inc. Programs is an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.