Resident Advisor / Employee Activities Coordinator

Borealis Basecamp; Fairbanks (AK); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Season completion bonus

Job summary

Borealis Basecamp is seeking a mature, organized Resident Advisor / Employee Activities Coordinator to foster a welcoming employee housing environment and create engaging activities that boost morale and wellbeing.

This dual-role combines housing oversight with program planning, requiring strong communication, discretion, and teamwork to support a positive, inclusive company culture during the seasonal period.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of experience in housing management, customer service, event coordination, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to handle confidential information with the highest level of discretion.
• Ability to work independently and collaboratively within a team environment.
• Creative, proactive problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed for employee events or housing-related matters.

Responsibilities

• Serve as the primary point of contact for employees residing in company-provided housing.
• Ensure employee housing facilities remain clean, safe, functional, and well-maintained.
• Conduct regular inspections of housing units and common areas.
• Respond promptly to resident concerns and coordinate solutions when needed.
• Educate residents on housing policies, procedures, and available resources.
• Facilitate effective communication between housing residents and management.
• Support employee move-in and move-out processes.
• Mediate and help resolve roommate or community conflicts professionally and fairly.
• Maintain accurate records of housing assignments, maintenance requests, incidents, and resident concerns.
• Develop and coordinate activities, events, and wellness programs that foster employee engagement and well-being.
• Organize social gatherings, celebrations, recreational opportunities, and team-building events.
• Manage event logistics, including scheduling, transportation, vendors, catering, entertainment, and venue arrangements as needed.
• Promote activities through email, posters, social media, and other communication channels.
• Ensure all activities are inclusive, accessible, and aligned with company culture and values.
• Collaborate with department leaders to incorporate training or team-building opportunities into programming.
• Track budgets and manage event-related expenses responsibly.
• Gather employee feedback following events and implement improvements for future programs.

Skills

Communication

Interpersonal skills

Time-management

Discretion

Teamwork

Problem-solving

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Resident Advisor / Employee Activities Coordinator

Borealis Basecamp – Fairbanks, Alaska

Department: Support

Reports To: General Manager

Employment Type: Full-Time, Seasonal

Pay: $1,984 Bi-Weekly or $3,968 Monthly

Season Completion Bonus: $1.50 per hour worked (based on a 40-hour workweek) upon successful completion of the season

Season Dates: October 21, 2026 - April 15, 2027

About Borealis Basecamp

Borealis Basecamp is a premier northern lights adventure resort located in Fairbanks, Alaska. We offer guests a one-of-a-kind aurora viewing experience featuring igloo-inspired domed accommodations with transparent ceilings designed for viewing the northern lights from the comfort of their room.

In addition to our accommodations, we provide a variety of unforgettable Alaskan adventures, including snowmachine tours, dog sledding, reindeer experiences, and helicopter excursions. Through our Basecamp Adventures brand, we also offer day tours departing from Fairbanks.

Borealis Basecamp is part of Stellar Collection, a group of leading Alaska travel and tourism companies dedicated to creating lifelong memories. One of our sister companies, Alaska Private Touring, specializes in custom, guided, multi-day tours throughout Alaska. During the summer season, Borealis Basecamp also provides transportation services for Alaska Private Touring.

Across all Stellar Collection brands, we are united by a passion for sharing the wonder of Alaska and delivering exceptional guest experiences that exceed expectations and create memories that last a lifetime.

Position Summary

Borealis Basecamp is seeking a mature, compassionate, and highly organized individual to serve as our Resident Advisor / Employee Activities Coordinator. This dual-role position is responsible for fostering a welcoming and supportive employee housing environment while creating engaging activities and events that enhance employee morale, well-being, and team camaraderie.

The ideal candidate is proactive, personable, and solution-oriented, with a passion for supporting people and building a strong community culture.

Essential Duties and Responsibilities

Employee Housing Resident Advisor

• Serve as the primary point of contact for employees residing in company-provided housing.
• Ensure employee housing facilities remain clean, safe, functional, and well-maintained.
• Conduct regular inspections of housing units and common areas.
• Respond promptly to resident concerns and coordinate solutions when needed.
• Educate residents on housing policies, procedures, and available resources.
• Facilitate effective communication between housing residents and management.
• Support employee move-in and move-out processes.
• Mediate and help resolve roommate or community conflicts professionally and fairly.
• Maintain accurate records of housing assignments, maintenance requests, incidents, and resident concerns.

Employee Activities Coordinator

• Develop and coordinate activities, events, and wellness programs that foster employee engagement and well-being.
• Organize social gatherings, celebrations, recreational opportunities, and team-building events.
• Manage event logistics, including scheduling, transportation, vendors, catering, entertainment, and venue arrangements as needed.
• Promote activities through email, posters, social media, and other communication channels.
• Ensure all activities are inclusive, accessible, and aligned with company culture and values.
• Collaborate with department leaders to incorporate training or team-building opportunities into programming.
• Track budgets and manage event-related expenses responsibly.
• Gather employee feedback following events and implement improvements for future programs.

Qualifications

Required Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of experience in housing management, customer service, event coordination, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to handle confidential information with the highest level of discretion.
• Ability to work independently and collaboratively within a team environment.
• Creative, proactive problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed for employee events or housing-related matters.

Preferred Qualifications

• Previous experience as a Resident Advisor, Community Liaison, or similar role.
• Experience planning and executing large-scale employee or community events.
• Knowledge of conflict resolution techniques and community-building practices.
• Proficiency with Microsoft Office Suite and related software applications.
• Familiarity with employee wellness initiatives and housing regulations.

Physical Requirements

• Ability to stand, walk, and sit for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to respond to urgent housing or employee activity needs outside regular working hours when necessary.

Additional Expectations

All Borealis Basecamp team members are expected to:

• Assist other departments as needed to support overall operations.
• Engage comfortably and professionally with guests, coworkers, and visitors.
• Contribute positively to a collaborative and hospitality-focused work environment.

Confidentiality is an essential requirement of this position. Any unauthorized disclosure of confidential company or employee information may result in immediate termination of employment without appeal.