Resident Admissions Specialist

Charleston; Las Vegas (NV); On-site; USD 22,000 - 31,000; Full time

Job summary

Charleston is seeking an Admissions Assistant to greet prospective residents and coordinate admissions with the Admissions Coordinator. You will support with pre-admission assessments, documentation, and navigate insurance verifications in collaboration with nursing and admin staff.

Excellent communication, strong organizational skills, and experience in healthcare or long-term care are required. Proficiency in Microsoft Office and EHR systems is expected, with a commitment to confidentiality.

Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Healthcare or long-term care experience strongly preferred.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Organization

Tools

Microsoft Office

EHR systems

Job description

Charleston is seeking an Admissions Assistant to greet prospective residents and coordinate admissions with the Admissions Coordinator. You will support with pre-admission assessments, documentation, and navigate insurance verifications in collaboration with nursing and admin staff.

Excellent communication, strong organizational skills, and experience in healthcare or long-term care are required. Proficiency in Microsoft Office and EHR systems is expected, with a commitment to confidentiality.