Admissions Specialist: Welcoming & Coordinating Care

SULLIva Post AcuteNSNF; Spokane Valley (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan with employer match

Generous paid time off + holidays

Job summary

Sullivan Park Care Center is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams for smooth admissions. You will handle front-line inquiries, schedule admissions, verify insurance, and prepare documentation to ensure a positive resident transition.

Strong communication, organizational skills, and proficiency with Microsoft Office and EHR systems are essential. Candidates with healthcare admissions experience are preferred.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle confidential information with professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records in accordance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff for a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Organization

Attention to detail

Microsoft Office

EHR systems

Tools

Microsoft Office

EHR systems

Job description

Sullivan Park Care Center is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams for smooth admissions. You will handle front-line inquiries, schedule admissions, verify insurance, and prepare documentation to ensure a positive resident transition.

Strong communication, organizational skills, and proficiency with Microsoft Office and EHR systems are essential. Candidates with healthcare admissions experience are preferred.