Resident Admissions Concierge

Charleston in; Las Vegas (NV); On-site; USD 25,000 - 28,000; Full time

Job summary

Charleston in in Las Vegas, NV is seeking an Admissions Coordinator to support the Admissions Assistant and coordinate the admissions process for prospective residents and families. The role requires collaboration with interdisciplinary teams to ensure smooth, empathetic transitions and accurate documentation.

The position emphasizes strong communication, attention to regulatory details, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Admissions experience

Healthcare knowledge

Communication skills

EHR proficiency

Microsoft Office

Tools

EHR systems

Microsoft Office

Job description

Charleston in in Las Vegas, NV is seeking an Admissions Coordinator to support the Admissions Assistant and coordinate the admissions process for prospective residents and families. The role requires collaboration with interdisciplinary teams to ensure smooth, empathetic transitions and accurate documentation.

The position emphasizes strong communication, attention to regulatory details, and the ability to manage multiple tasks in a fast-paced healthcare environment.