Resident Admissions & Experience Coordinator

Eden Senior Care; Town of Sheboygan (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

Edenbrook Sheboygan, part of Eden Senior Care, seeks an Admissions Coordinator to serve as the primary contact for prospective residents and families, coordinating intake, tours, and documentation while ensuring accuracy and compliance. This role focuses on delivering excellent customer service and a seamless admission experience.

The position supports census growth, collaborates with clinical and administrative teams, and maintains accurate EMR records.

Qualifications

• Minimum of one (1) year of admissions experience in a skilled nursing facility.
• Experience with PCC or similar EMR systems.
• Proficient in Microsoft Office (Word and Excel).
• Strong organizational, multitasking, and clerical skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Serve as the main point of contact for residents and families throughout the admission process.
• Assist with completion of all admission requirements, including financial and medical documentation.
• Provide support and guidance to families on the day of admission to ensure a smooth transition.
• Uphold resident comfort, dignity, and privacy at all times.
• Foster a welcoming and respectful environment for all guests and visitors.

Skills

Admissions experience

PCC experience

Microsoft Office

Communication

Organization

Multitasking

Tools

PointClickCare (PCC)

Microsoft Word

Microsoft Excel

Job description

Edenbrook Sheboygan, part of Eden Senior Care, seeks an Admissions Coordinator to serve as the primary contact for prospective residents and families, coordinating intake, tours, and documentation while ensuring accuracy and compliance. This role focuses on delivering excellent customer service and a seamless admission experience.

The position supports census growth, collaborates with clinical and administrative teams, and maintains accurate EMR records.