Resident Activities Director

First Realty Management Corp

Brockton (MA)

On-site

USD 42,000 - 46,000

Full time

14 days+
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Benefits offered by this job

Sign-on Bonus
Paid Vacation
401(k) plan
Health insurance
Vision insurance
Dental insurance
Life Insurance
Short-Term Disability
Long-Term Disability
Flex spending accounts
Transportation expense accounts
Professional growth and development

Job summary

First Realty Management is seeking a Resident Activities Director in Brockton, MA, to lead and coordinate resident programs, events, and services. The role collaborates with site management to foster a Quality Community and positive resident relations.

Responsibilities include planning activities, managing budgets, coordinating with local resources, and supporting education programs for residents. A Bachelor’s degree and experience in social services or related fields are preferred.

Qualifications

  • Ability to handle sensitive issues with confidentiality, diplomacy & tact.
  • Strong communication skills, verbal and written.
  • Strong problem-solving skills.
  • Proficiency with MS Word, Excel, and the Internet.
  • Current certification in First Aid and CPR.

Responsibilities

  • Plan, implement, and supervise social, educational, and recreational activities.
  • Develop and administer resident programs and services.
  • Coordinate annual community events and newsletters.
  • Outreach to new residents about RAD programs and services.
  • Oversee budgeting for RAD program and related grants.

Skills

Event planning for residents
Budget management
Communication skills
Resident relations
Multitasking

Education

Bachelor's degree

Tools

MS Word
Excel
Internet

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Resident Activities Director

Full Time RAD/CLC Brockton, MA, US

9 days ago Requisition ID: 1153

Salary Range: $42,000.00 To $46,000.00 Annually

A family-owned and privately held property management company, First Realty Managementhas more than 70 years of experience and the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and learning opportunities from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

We are looking for a qualified and enthusiastic Resident Activities Director (RAD), to join a property in Brockton. This is a full-time position, Monday-Friday including resident events. This person will work with the site management team to develop and administer resident programs and services that contribute to and enhance site management objectives in creating and maintaining a Community of Quality. Passion and enthusiasm for working with, and event planning for, children and residents required!

Job Functions:

Works to improve the quality of the living environment for the resident population by:

  • Planning, implementing, and actively supervising social, educational, and recreational activities/programs/special events for the resident population regularly.
  • Outreach to new residents to inform them about RAD programs and services available.
  • Developing a local social service network within the community, working to raise resident awareness of such services, and preparing a current referral list with primary contacts, phone, email, etc. for use by resident services and management staff.
  • Reporting resident-related concerns to the property manager promptly. Works with the manager to resolve issues and takes an active role in the resolution process.
  • Managing site newsletter process including newsletter preparation, submission to First Realty Communications Dept., and timely distribution to residents.
  • Working with the management team to plan and implement annual company-wide events including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, Community of Quality® awards program, etc.
  • Working with management staff on resident retention programs, marketing strategies, and new resident orientation programs. Actively participates in these programs and develops new resident services initiatives that support these efforts.
  • Following all First Realty Risk Management and site safety guidelines regarding parent/ guardian permission, transportation, incident reporting, vendor insurance coverage, etc.
  • Overseeing Computer Learning Center/Lab program (as applicable) including a budget, contractor supervision, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management.
  • Providing support to the management team on resident social service issues and maintaining confidentiality in all matters pertaining to the same.
  • Develops an annual RAD budget for submission to the property manager.
  • Maintains petty cash fund for RAD program and administers petty cash reporting to REAS.
  • Facilitates and administers grants, as applicable to the site.
  • Networks with local businesses, schools, and others, to enhance resident services.
  • Provides outreach to, secures, and coordinates college/university tutors for youth on-site in the after-school education program (HASI).
  • Maintains and secures RAD program equipment and inventory.
  • Other responsibilities as assigned at the site, or RAD programs at other sites.

Requirements:

  • Ability to handle sensitive issues with confidentiality, diplomacy & tact, using excellent judgment.
  • Strong communication skills, verbal and written.
  • Strong Problem-solving skills.
  • Proficiency with MS Word, Excel, and the Internet.
  • Current certification in First Aid and CPR.
  • Excellent resident relations and customer service skills
  • Strong communication skills, verbal and written.
  • Ability to effectively work on simultaneous tasks.
  • Ability to adapt to changing priorities.
  • Proven ability to oversee groups of children.

Level of Education/Training/License

  • Bachelor's degree in a related field preferred.

Experience

  • Prior work experience in social services or related fields.
  • Prior experience in an office environment preferred.
  • Experience overseeing groups of children required. Experience working within community management preferred.
  • Sign-on Bonus
  • Paid Vacation, Holidays, PTO/Personal leave.
  • 401(k) plan
  • Health, Vision, and Dental insurance.
  • Life Insurance, Short- & Long-Term Disability.
  • Flex spending accounts & Transportation expense accounts.
  • Opportunity for professional growth and development.
  • An EOE/ Veterans/Disabled Employer: If you need accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000, ext. 3772.
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