Resident Account Specialist

Independence Realty Trust, Inc.; Kentucky; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Stock Awards

Paid Holidays

Paid Time Off

Bonus Opportunities

Job summary

Independence Realty Trust, Inc. is seeking a Resident Accounts Specialist to oversee the integrity of resident financial records across our Ohio portfolio.

You will collect rents, monitor delinquencies, deposit funds, and support month-end close activities in a fast-paced property management environment. The ideal candidate has 1–2+ years in property management, strong analytical and communication skills, and proficiency with Microsoft 365 and Entrata.

Qualifications

• 1–2+ years experience in property management.
• Proficient with Microsoft 365 apps (Word, Excel, Outlook).
• Strong verbal and written communication; bilingual Spanish a plus.
• Ability to work independently and meet deadlines.

Responsibilities

• Collect rents and control delinquencies
• Serve legal documents and process eviction proceedings
• Attend unlawful detainer and court hearings on behalf of ownership
• Deposit funds, including bank deposits, daily
• Manage resident online payment enrollments
• Process and post all SODAs timely
• Assist Accounting with month-end discrepancies, reconciliations, and variances
• Manage resident payment plan options per company guidelines
• Maintain resident account ledgers, ensuring accuracy and compliance
• Maintain knowledge of fair housing, harassment, disability accommodations, and landlord-tenant laws
• Perform additional duties as assigned

Skills

Attention to detail

Analytical skills

Communication skills

Spanish (basic)

Tools

Entrata

Microsoft 365

Job description

# Resident Account Specialist## OverviewPosition TypeFull Time## DescriptionIRT Living is seeking a **Resident Accounts Specialist** to oversee the overall integrity of resident financial records for our Ohio portfolio of communities.**\\**Must reside in or near Ohio.*****About Us**:**Independence Realty Trust, Inc (NYSE: IRT)**is a real estate investment trust that owns and operates multifamily apartments. IRT currently manages over 36,000 apartment homes, 120+ communities, in over 30 markets and 14 of the country’s most desirable states. IRT has a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry.**Responsibilities:*** Collect rents and control delinquencies* Serve legal documents and process/supervise all eviction proceedings.* Attend unlawful detainer and other court hearings (virtually) on behalf of ownership as required* Deposit all funds, including bank deposits, daily* Manage resident online payment enrollments* Process and post all SODAs timely* Assist Accounting with Account Month End discrepancies, reconciliations, and variances as needed* Manage resident payment plan options per company operational guidelines* Responsible for assigned community portfolio resident account ledge activities, ensuring documentation is kept complete, accurate, up to date and compliant* Maintain knowledge of all relevant laws and agency regulations, including but not limited to fair housing, harassment, disability accommodations, and landlord-tenant relationships to ensure 100% compliance* Perform additional duties as assigned## Qualifications**Requirements:*** 1-2+ years experience in property management preferred* Strong attention to detail, excellent analytical skills and the ability to identify and resolve problems in a timely manner* Proficient in Microsoft 365, including Word, Excel, and Outlook* Excellent verbal and written communication skills* Bilingual Spanish is a plus* Able to work independently, demonstrates accuracy and thoroughness, prioritizes and plans work assignments, organized and uses time efficiently to meet deadlines* Work Hours: 40 hours per week, as scheduled, Monday through Friday. Weekly schedule may change as required. May be necessary to work holidays* Experience with property management software preferred - Entrata**We Offer:*** Competitive Compensation Package* Bonus Opportunities* Stock Awards* Paid Holidays and Paid Time Off* BCBS PPO Health Insurance* 401k with 4% match*We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.*