Community Manager

Independence-Realty-Trust-2; Cordova (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Rent discount

PTO

Paid holidays

Life insurance

AD&D insurance

Long-term disability

401(k) match

Stock awards

Job summary

IRT Living – Walnut Hill Apartments seeks an experienced Community Manager to lead the on-site team, drive occupancy, and ensure exceptional resident service. You will manage budgeting, vendor relations, and staff development while upholding Fair Housing and leasing regulations.

The role emphasizes strong leadership and communications, with on-site responsibilities in Tennessee. Training, growth opportunities, and a comprehensive benefits package accompany a competitive compensation plan.

Qualifications

• 2+ years in multi-family community management or 4+ years in a leadership role.
• Strong leadership, customer service, and communication skills.
• Detail-oriented with planning and time management abilities.
• Ability to analyze rent rolls and financial reports.
• Valid driver's license required.
• Knowledge of Fair Housing laws and leasing regulations.

Responsibilities

• Lead on-site team to deliver excellent resident service.
• Oversee leasing activity and drive occupancy goals.
• Conduct regular property walks for cleanliness and curb appeal.
• Manage resident relations and resolve concerns promptly.
• Handle budgeting, financial reporting and expense control.
• Coordinate with vendors and oversee service contracts.
• Train and mentor staff for professional growth.
• Respond to online reviews and manage property reputation.
• Ensure compliance with applicable laws and regulations.

Skills

Strong leadership

Customer service

Communication skills

Budgeting & financial reporting

Entrata experience

MS Office

Fair Housing knowledge

Tools

Entrata

MS Office

Job description

Job Title: Community MangerAbout IRT Living:Walnut Hill Apartments is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.Opportunity Overview:As a Community Manager, you will be tasked with leading our community staff to achieve excellence, help our potential residents find their new dream home, and assuring our current residents never imagine leaving our community and the IRT family.Your Day-To-Day:Leading and motivating the on-site team to deliver excellent resident serviceOverseeing leasing activity and driving occupancy goalsConducting regular property walks to ensure cleanliness and curb appealManaging resident relations and resolving concerns promptlyHandling budgeting, financial reporting, and expense controlCoordinating with vendors and overseeing service contractsTraining and mentoring staff to support professional growthResponding to online reviews and managing the property’s reputationEnsuring compliance with all applicable laws and regulationsWhy You’ll Love Working Here:Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.Growth Opportunities: Ongoing development programs to support your career advancement.Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.Employee Ownership: Stock awards within your first year of employment.Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).What We’re Looking For:2+ years in multi-family community management or 4+ years in a leadership role within the fieldStrong leadership, customer service, and communication skillsDetail-oriented with strong planning, time management, and deadline adherenceSkilled in analyzing rent rolls, financial reports, and payables/receivablesProficient in MS Office (Word, Excel); Entrata experience preferredKnowledge of Fair Housing laws and leasing regulationsValid driver’s license requiredRequirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.