Residency Programs Admin II: Operations & Accreditation

UMass Med School; Worcester (MA); On-site; USD 60,000 - 73,000; Full time

Job summary

UMass Med School in Worcester, MA, seeks a Residency Program Administrator II to oversee the core residency program’s operations, recruitment, onboarding, and evaluation systems. You will ensure regulatory compliance and data management for incoming, continuing, and graduating residents.

You will coordinate interviews, rotation schedules, and accreditation reporting, while supervising staff and managing budgets.

Qualifications

• Bachelor’s degree in business or education or equivalent experience.
• Minimum 3 years in health care or academic setting with supervisory experience.
• Knowledge of graduate medical education accreditation requirements.
• Proficient in Microsoft Office and databases; able to learn new software quickly.
• Experience preparing budgets and maintaining records.
• Strong project management and organizational skills.
• Excellent interpersonal skills to interact with all levels.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily personnel management for programs; primary contact for program administrative matters.
• Oversee recruitment and selection process, interview days, applicant ranking.
• Coordinate with training sites on rotations, clinics, electives, and assignments.
• Complete national/hospital surveys and reporting in databases such as NRP, AMA, AAMC.
• Develop and implement evaluation systems; ensure compliance with UMMS/ACGME requirements.
• Assist in accreditation documents and internal reviews; handle program correspondence.
• Participate in committees; contribute to curriculum development and implementation.
• Design and evaluate program website and recruitment materials; maintain web presence.
• Coordinate outside/visiting electives and ensure compliance with UMMS policies.

Skills

Budget management

Project management

Interpersonal skills

Communication

Microsoft Office

Data management

Supervisory experience

Education

Bachelor's degree in business or education

Equivalent experience

Tools

ACGME data tracking systems

Database software

Job description

UMass Med School in Worcester, MA, seeks a Residency Program Administrator II to oversee the core residency program’s operations, recruitment, onboarding, and evaluation systems. You will ensure regulatory compliance and data management for incoming, continuing, and graduating residents.

You will coordinate interviews, rotation schedules, and accreditation reporting, while supervising staff and managing budgets.