Residency Program Coordinator

Parkview Health; Fort Wayne (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Parkview Health is seeking a Program Coordinator to support its Graduate Medical Education team. The role involves managing the Specialty Residency Program, maintaining the residency management software (RMS/MedHub), coordinating recruitment activities, and assisting with resident education and research projects.

Strong organizational and communication skills are essential. Responsibilities include scheduling, data management, reporting, and training staff on residency systems.

Qualifications

• Minimum of two years in administrative capacity (graduate medical education or related field preferred).
• Excellent communication, interpersonal, problem-solving and organizational skills.
• Knowledge of Microsoft Office Systems.
• Knowledge of ERAS, NRMP, ADS, FRIEDA and other residency database systems.

Responsibilities

• Attends monthly program coordinator meetings/training sessions.
• Develops and conducts studies and surveys relevant to residency programs, resident education and medical student education to monitor and enhance the program.
• Develops and maintains residency program schedules, evaluation and tracks resident attendance.
• Develops, implements, and maintains departmental record keeping and filing systems.
• Performs a variety of general secretarial duties and administrative responsibilities, including preparing complex administrative and statistical reports and projects.
• Maintains confidential resident files.
• Provides other administrative assistance to Program Director, Core Faculty, and Resident Physicians as needed.

Skills

Communication skills

Interpersonal skills

Problem-solving

Organizational skills

Education

Bachelor's in Business Administration

Bachelor's in Education

Bachelor's in Communication

Tools

Microsoft Office

MedHub

ERAS

NRMP

ADS

FRIEDA

Job description

Summary

Under the direction of the Director of Graduate Medical Education and Administration, assists in the operation of the Parkview Health Specialty Residency Program. Works with the Specialty Program Director to maintain residency management software, rotations, and evaluations, designs and operationalizes resident recruitment activities; assists with resident involved research (database management); assists in preparing instructional materials; types of various correspondences and performs other duties as assigned.

Program Coordinator

Under the direction of the Director of Graduate Medical Education and Administration, the Program coordinator:

• Attends monthly program coordinator meetings/training sessions.
• Develops and conducts studies and surveys relevant to residency programs, resident education and medical student education which are used to monitor and enhance the program.
• Develops and maintains residency program schedules, evaluation and tracks resident attendance.
• Develops, implements, and maintains departmental record keeping and filing systems.
• Performs a variety of general secretarial duties and administrative responsibilities, including preparing complex administrative and statistical reports and projects.
• Determines hardware and software needs for the residency education.
• Creates and maintains a compatible system with education hardware and software.
• Assists residents in research and quality improvement databases; tracking resident and faculty involvement in research and quality improvement projects using databases.
• Prepares, maintains and updates residency database system materials and information (RMS, ACGME Systems, Academic Board Systems).
• Maintains accurate and timely information and provide training on the Residency Management System, MedHub.
• Attends and hosts project meetings and other committee meetings as necessary (PEC, CCC, GMEC).
• Attends specialty specific conferences, the Annual ACGME National Conference, and other GME related conferences as directed by the Specialty Program Director and the Director of Graduate Medical Education and Administration.
• Maintains confidential resident files.
• Maintains biographical information on all residents and update information on alumni in MedHub.
• Provides other administrative assistance to Program Director, Core Faculty, and Resident Physicians as needed.
• Understands the dynamics and objectives of the Specialty Residency Program and has in depth understanding of ACGME Institutional, Specialty, and Common Program Requirements and Policies.
• Demonstrates proficiency with computer application, online resources and equipment utilized by the department.
• Places, receives, and routes telephone calls and messages; screens and prioritizes calls.

Education

Bachelor’s Degree in Business Administration, Education, Communication or related field.

Licensure/Certification

n/a

Experience

Minimum of two years in administrative capacity (graduate medical education or related field preferred).

Other Qualifications

Excellent communication, interpersonal, problem-solving and organizational skills

• Knowledge and understanding of Microsoft Office Systems
• Knowledge of the Electronic Residency Application Service (ERAS), National Residency Matching Program (NRMP), Accreditation Data System/Case Log System (ADS), FRIEDA, and other residency database systems.

Why Parkview?

We have everything you’re looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.