Education Program Coordinator

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

tuition reimbursement

discounted MBTA pass

Job summary

Mass General Brigham Incorporated in Boston seeks an Education Program Coordinator to manage medical education programs and visitor onboarding within the Pathology Education department. You will facilitate professional development for physicians, nurses, and researchers while ensuring CME activities meet accrediting standards.

Responsibilities include coordinating observers, onboarding visitors, visa support, and compliance with health and vaccination requirements, plus supporting grand rounds

Qualifications

• Associate’s degree is required; Bachelor’s preferred.
• 2–3 years in Graduate Medical Education or healthcare settings preferred.
• Excellent interpersonal, oral and written communication skills.
• Ability to manage multiple complex projects with strong attention to detail.

Responsibilities

• Coordinate observers and non-employee researchers per guidelines.
• Serve as primary contact for visitors to the department.
• Onboard visitors: collect documents, facilitate visas and payments.
• Ensure compliance with HealthStream trainings and vaccination requirements.
• Support Course Directors and assist with special projects.

Skills

Communication

Time management

Independent work

Attention to detail

Education

Associate degree

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Web authoring

WorkDay

Beeline

New Innovations

ERAS

ADS

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for coordinating and managing medical education programs by fostering relationships with healthcare providers, such as physicians, nurses, and other clinical professionals, to facilitate their professional development and ensure the organization offers high-quality educational opportunities.

Essential Functions

• Collaborate with internal stakeholders, such as medical staff, department heads, and education committees, to identify educational needs and develop comprehensive medical education programs.
• Establish and maintain relationships with healthcare providers to understand their educational needs and promote participation in the organization’s programs.
• Organize and manage educational events, including scheduling, venue selection, logistics coordination, and securing necessary resources (e.g., speakers, audiovisual equipment, materials).
• Ensure that the organization’s educational programs meet the requirements of accrediting bodies and regulatory agencies responsible for CME.
• Develop marketing strategies and materials to promote medical education programs to healthcare providers.
• Collect feedback from participants, instructors, and stakeholders to assess the effectiveness and impact of educational programs.

Qualifications Description

Under the direction of the MGB Pathology Director of Education and the Senior Manager, the Education Program Coordinator is responsible for the day-to-day operations, onboarding and management of visitors (observers and non-employee researchers) in the Department of Pathology. The education program coordinator is also responsible for the operational management of the various CME programs and trainee lecture series in the Department of Pathology.

Principal Duties and Responsibilities

• Oversee observer process by scheduling all observers and non-employee researchers and monitoring and fairly adjudicating requests from faculty and visitors following MGB Pathology Education Office Visitor guidelines.
• Serves as primary point of contact for all visitors to the department.
• Onboards all visitors by collecting required documents, facilitating visas and payment from the visitor (when applicable).
• Ensures visitors are cleared and approved by Occupational Health and Sponsored Staff Office.
• Monitors visitor compliance with all institutional requirements such as HealthStream trainings and compliance with MGB vaccination requirements.
• Serve as administrator for Pathology Grand Rounds and other residency and fellowship lecture series, working with the MGB CPD office to submit required documents to achieve ACCME CME credit for each conference.
• Provide overall direct support to the Course Directors as needed.
• Assists with special projects as directed.
• Performs duties with minimal supervision.

QUALIFICATIONS

Associate’s degree is required; Bachelor’s preferred. Work experience 2-3 years in the following areas: Graduate Medical Education, Hospital or Healthcare strongly preferred.

Excellent interpersonal, oral and written communication skills. Excellent critical thinking and time management skills. Astute attention to details, commitment to accuracy and integrity of all data, reports, and communications. Ability to work independently, take initiative and work in fast pace, team environment as well as have the ability to exercise decision-making skills, to prioritize workload and to manage multiple complex and concurrent projects and tasks assigned to the Senior Program Coordinator.

Requirements

With the increasing scope and complexity of program requirements and documentation, the Education Program Coordinator must have excellent organizational skills, effective analytical skills and have an ability to exercise independent and sound judgment. Must be able to triage multiple priorities and meet deadlines in a complex environment with multiple interruptions. Excellent communications skills are essential, including verbal, written, and computer communication abilities. Strong critical thinking, problem-solving and attentiveness to detail required. This individual will be interacting with a variety of staff at many levels, often dealing with confidential information and strong interpersonal skills are critical. Must possess excellent computer skills including MS Word, Excel, and Outlook. Experience with web authoring would be helpful. Knowledge of, or ability to learn other software programs, especially GME New Innovations, hospital specific software (i.e., WorkDay and Beeline), and other database management programs as necessary (i.e., ERAS, ADS). Knowledge of basic financial analysis and budget processes helpful.

Additional Job Details (if applicable)

Department - MGH Pathology Education

Schedule: Monday-Friday 8am - 4:30pm| Onsite| Hybrid after 90day of training

Benefits

• Medical
• Dental
• Vision
• 403b retirement plan
• tuition reimbursement
• discounted MBTA pass & more!

Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.22 - $31.71/Hourly Grade 4

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section503 of the Rehabilitation Act of1973, the Vietnam Veteran’s Readjustment Act of1974, and TitleI of the Americans with Disabilities Act of1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.