Residency Education & Operations Leader

Mount Sinai Health System; New York (NY); On-site; USD 65,000 - 98,000; Full time

Job summary

Mount Sinai Health System is seeking a Education Manager to oversee staff, operations, and resources within the Education Office, ensuring adherence to policies and regulatory requirements across the residency program.

The role involves coordinating strategic planning, program development, accreditation processes, and resident recruitment, with a focus on engagement, data reporting, and budget management.

Qualifications

• High School Diploma/GED required.
• Bachelor's degree preferred.

Responsibilities

• Partner with the Department of Surgery's Division of Education and General Surgery Residency Program Director on strategic planning, program development, and operational initiatives.
• Supervise Education Office personnel, establish performance goals, conduct evaluations, and provide coaching and professional development.
• Develop and implement policies, procedures, and best practices that support educational excellence and accreditation compliance.
• Lead special projects and process improvement initiatives related to resident education and program operations.
• Ensure ongoing compliance with all ACGME, institutional, state, and specialty board requirements.
• Manage Annual Program Evaluation, PEC, CCC, and accreditation site visits.
• Oversee resident duty hours, evaluations, milestones, case logs, scholarly activity, and required documentation.
• Prepare accreditation reports, surveys, data analyses, and institutional submissions.
• Direct all aspects of resident recruitment through ERAS, Thalamus and the NRMP Match.
• Develop annual recruitment strategies and oversee applicant communications, interview scheduling, and ranking processes.
• Coordinate virtual and in-person interview days, second-look visits, recruitment events, and resident activities.
• Manage recruitment activities during early mornings, evenings, and weekends during interview season.
• Oversee onboarding, orientation, promotion, graduation, credentialing, and offboarding activities.
• Advise residents regarding institutional policies, leave administration, wellness resources, licensing, and training requirements.
• Coordinate remediation processes and maintain confidential resident records.
• Oversee complex rotation schedules across multiple hospitals and surgical services.
• Maintain educational databases, evaluation systems, and residency management software.
• Generate reports and performance metrics for program leadership and institutional stakeholders.
• Develop and monitor residency program budgets.
• Manage expenditures related to recruitment, educational activities, travel, graduation, and resident wellness initiatives.
• Coordinate contracts, vendor relationships, and educational resources.

Education

High School Diploma/GED required

Bachelor's degree preferred

Job description

Mount Sinai Health System is seeking a Education Manager to oversee staff, operations, and resources within the Education Office, ensuring adherence to policies and regulatory requirements across the residency program.

The role involves coordinating strategic planning, program development, accreditation processes, and resident recruitment, with a focus on engagement, data reporting, and budget management.