Residency Coordinator

University of Minnesota; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages and paid holidays

Tuition assistance programs

Low-cost medical, dental and pharmacy

Excellent retirement plans with up to/

PSLF opportunity

Job summary

The University of Minnesota in Minneapolis seeks an administrative professional to support the Residency Program's planning and operations. You will handle event management, communications, rotation planning, and data management, working with the Director and Administrator.

This 100% on-site role runs Monday–Friday 8:00 AM – 4:30 PM, with occasional evenings or weekends as needed. Candidates should demonstrate exceptional organizational and written/oral communication skills and the ability to

Qualifications

• All required qualifications must be documented on application materials.
• Bachelor-level education or equivalent experience with at least 4 years in administrative or program/project coordination.
• Healthcare or clinical setting experience is preferred.
• Outstanding communication, interpersonal, and organizational skills with attention to detail.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Manage and oversee program components including block schedules, assignments, duty hours, conferences, evaluations, curriculum, quarterly reviews, personnel data, procedure logger and program agreements.
• Manage, implement, and oversee resident curriculum, including inpatient and outpatient activities, call schedules, department responsibilities, life support courses, programmatic courses, CME, vacation, in-training exam, etc.
• Manage the operational workflow for program agreements, including submitting information and ensuring accuracy for agreements; oversee progress to ensure full execution.
• Administer program evaluation tools and processes for program, resident, faculty, leadership, preceptor, and rotation evaluations; plan and execute evaluative activities and conferences.
• Manage lead resident(s) selection and training.

Skills

Communication skills

Organizational skills

Time management

Teamwork

Adaptability

Independent and collaborative work

Education

BA/BS or equivalent experience

Tools

RMS (Residency Management System)

Excel

Job description

Job Summary

This position participates in program planning and implementation with the Residency Program’s Director and Administrator. This may include a wide range of activities such as event management, communications, administration, rotation planning and oversight, and data management. They have responsibility for overseeing and executing specific projects for the program and may act as the administrators representative in specific matters. The successful candidate will also develop and oversee administrative and operational workflows for assigned projects, ensuring effective execution of tasks. The candidate must be able to work autonomously and collaboratively.

About The Job

These are 100% in-person positions. Although these are administrative roles, the successful candidates will be required to work on-site full-time at their assigned clinic. The standard schedule for these positions is Monday through Friday, 8:00 AM – 4:30 PM. While the roles primarily follow these core hours, occasional evening or weekend work may be required on a very infrequent basis to meet program needs. In-person requirements may be adjusted in the future based on the evolving needs of the clinics and the program, but remote or hybrid work is not currently an option for these roles.

Job Responsibilities

Program Administration 60%

• Manage and oversee program components including block schedules, assignments, duty hours, conferences, evaluations, curriculum, quarterly reviews, personnel data, procedure logger and program agreements.
• Manage, implement, and oversee resident curriculum, including inpatient and outpatient activities, call schedules, department responsibilities, life support courses, programmatic courses, CME, vacation, in-training exam, etc.
• Manage the operational workflow for program agreements, including submitting information and ensuring accuracy for agreements. Oversee agreement progress to ensure that they are fully executed.
• Administer the program evaluation tools and processes including program, resident, faculty, leadership, preceptor, and rotation evaluations. Plan and execute special evaluative activities and conferences. Maintain evaluation tools, communicate and ensure evaluation tool/form completion. Make recommendations for improvements.
• Manage and implement lead resident(s) selection and training.

Program Communications 10%

• Develop, draft and maintain program wide communication tools. Make recommendations for communication improvement.
• Oversee residency program websites and other social media outlets including reviewing, editing and developing content with program leadership. Ensure that communications are compliant with guidelines.
• Work with stakeholders to plan and update content to engage candidates and support recruitment.

Medical Student and other Trainee Education 10%

• Manage medical student rotations including communications with the medical school and students, create and modify rotation plans, develop and manage resources and orientation.
• Ensure that student activities comply with requirements and procedures.
• Manage other trainee rotations including communications with the appropriate school or institution and students, create and modify rotation plans, develop and manage resources and orientation.

Recruitment, Special Events and Activities 10%

• Develop and manage special events and activities. Identify vendors and oversee contracts to ensure appropriate processes are followed.
• Participate in planning for projects such as recruitment, onboarding, and other activities as part of the administrative team. Make recommendations for improving processes.

General Administrative Support 10%

• Develop and maintain standard work documentation for administrative functions.
• Develop, oversee and implement specific program projects as assigned.
• Process program expenses and reimbursements.

Qualifications

All required qualifications must be documented on application materials.

Required Qualifications

• BA/BS or a combination of related education and work experience to equal four (4) years, including at least one (1) year of administrative or program/project coordination experience.
• Work experience in a healthcare or clinical setting.
• Outstanding communication (oral and written), interpersonal, and organizational skills with keen attention to detail.
• Proven ability to manage multiple tasks and projects simultaneously.
• Adaptability to ambiguity and changing priorities in a fast-paced environment.
• Ability to work both independently and collaboratively within a team.

Preferred Qualifications

• Work experience in a higher education setting.
• Strong Excel and/or data analytic skills.
• Demonstrated excellence with RMS (Residency Management System).
• Demonstrated ability to work across varying levels of an organization, i.e., leadership, colleagues, and trainees.

About The Department

The Department of Family Medicine and Community Health at the University of Minnesota was created more than 50 years ago in response to a legislative mandate to train primary care physicians. Since then, we have been leaders in transforming the specialty through education, research, and patient care. We are the academic sponsor of ten family medicine residencies—five in the Twin Cities, five in Greater Minnesota. We are involved in medical student education activities across the Medical School's two campuses: Twin Cities and Duluth. We sponsor five fellowship programs—sports medicine, hospice and palliative medicine, behavioral medicine, clinical informatics, and human sexuality— and offer continuing medical education opportunities. We are regularly among the top National Institutes of Health-funded family medicine departments. Our faculty are actively researching health disparities, healthcare delivery, and population health. More at https://https://med.umn.edu/familymedicine .

Pay And Benefits

All required qualifications must be documented on application materials.

Pay Range: $25.66 - $32.50 per hour; and we anticipate most offers will be around the midpoint of this range, depending on education/qualifications/experience.

Time Appointment: 100% Time Appointment

Position Type: Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University Offers a Comprehensive Benefits Package That Includes

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services