Residence Services Manager — Community Care Operations

Acacia Network; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Acacia Network is seeking an Assistant Residence Manager to oversee daily operations of a residence in New York State, ensuring quality care and regulatory compliance. The role involves supervising direct service providers, maintaining records, coordinating scheduling, and overseeing billing in line with agency policies.

The candidate should have a High School Diploma (an Associate Degree is preferred) and at least five years of experience working with individuals with developmental disabilities

Qualifications

• High School Diploma, required (Associate Degree preferred).
• Minimum 5 years’ experience with individuals with developmental disabilities or other human services fields.
• Familiarity with OPWDD Guidelines.

Responsibilities

• Supervise and monitor assigned residence staff and per diem in completion of job responsibilities and program operations.
• Implement all policies, procedures and programs in accordance with OPWDD regulations and EHCCI/Acacia Network policy and procedures.
• Maintain individual and staff program records and trainings.
• Participate in all necessary program planning and case conference meetings.
• Review and ensure accurate and timely submission of billing on a monthly basis.

Skills

Staff supervision

OPWDD guidelines

Program documentation

Billing & recordkeeping

On-call availability

Education

HS Diploma

Associate degree (preferred)

Job description

Acacia Network is seeking an Assistant Residence Manager to oversee daily operations of a residence in New York State, ensuring quality care and regulatory compliance. The role involves supervising direct service providers, maintaining records, coordinating scheduling, and overseeing billing in line with agency policies.

The candidate should have a High School Diploma (an Associate Degree is preferred) and at least five years of experience working with individuals with developmental disabilities