Residence Manager

Achieve; Binghamton (CA); On-site; USD 71,635,000 - 75,217,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Life insurance (company-paid)

Disability coverage (company-paid)

Voluntary plans available

33 days of PTO annually

Job summary

Achieve is hiring a Residence Manager to oversee Broome County residential programs, ensuring safety, quality care, and regulatory compliance. You will lead a dedicated staff, manage schedules, and maintain essential documentation while promoting independent, person-centered outcomes for individuals served.

Responsibilities include 24/7 on-call coverage, staff development, and collaboration with families and service providers to sustain high standards of service delivery.

Qualifications

• Associate degree and 3 years of experience in OPWDD or a similar human services setting.
• Must be able to lift up to 50 pounds and meet required certifications.

Responsibilities

• Oversee day-to-day operations of residential programs with emphasis on safety and compliance.
• Supervise staff, including scheduling, payroll approvals, and performance management.
• Develop staff schedules and participate in 24/7 on-call rotation.
• Ensure accurate program documentation (Life Plans, ISP/SAP, habilitation plans, notes, billing).
• Lead interdisciplinary meetings and communicate with families, guardians, and partners.
• Promote person-centered practices and independence for individuals served.
• Monitor compliance, address incidents, and participate in investigations as needed.
• Ensure staff trainings and certifications (CPR, First Aid, SCIP) are maintained.
• Maintain communications with internal teams and community partners.
• Perform additional duties as assigned.

Skills

Leadership

Staff supervision

Compliance management

Education

Associate degree

Job description

Residence Manager

Location: Broome County

Salary: $25.00 -$26.25

Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees

The Direct Support Professional Supervisor is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

Direct Support Professional Supervisor Key Responsibilities

• Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
• Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management
• Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation
• Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records
• Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers
• Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
• Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required
• Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development
• Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery
• Perform additional duties and program support activities as assigned

Requirements

• Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience
• Must physically be able to perform required certifications and lift fifty (50) pounds.
• Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.