Residence Life Coordinator: Hall Programs & Support

Indiana University Bloomington; Bloomington (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Tuition subsidy

Employee assistance program

Job summary

Indiana University Bloomington's Residence Life team seeks an in-person staff member to support daily operations, desk staff supervision, and data management for housing and guest services. The role involves front desk duties, email and phone responses, maintenance coordination, and billing tasks.

Requires 2 years in an office/education setting and a high school diploma or equivalent. IU offers comprehensive benefits and a union-covered, full-time position with a starting wage of $17.00 per hour.

Qualifications

• 2 years in an office environment, higher education, or related field.
• High school diploma or equivalent (HSED or GED).
• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting.
• Demonstrates a strong commitment to quality.
• Able to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.

Responsibilities

• Develops, monitors, and manages databases, files, records, and schedules for residence hall operations.
• Collaborates daily with residence hall leadership, custodial, and facilities staff.
• Manages maintenance requests and follows up with facilities and residents.
• Assists in selection, training, supervision, and payroll of part-time desk staff.
• Responds to CRM cases, emails, and phone calls.
• Prepares conference billings and guest housing receipts.
• Maintains timekeeping for staff using Kuali Time.
• Responds to inquiries regarding policies and procedures.
• Ensures rooms are ready for move-in and tests access cards.
• Sorts, distributes, and forwards mail; processes supply orders.

Skills

Proficient communication

Professionalism

Time management

Quality minded

Flexibility

Detail oriented

Education

High school diploma

Job description

Indiana University Bloomington's Residence Life team seeks an in-person staff member to support daily operations, desk staff supervision, and data management for housing and guest services. The role involves front desk duties, email and phone responses, maintenance coordination, and billing tasks.

Requires 2 years in an office/education setting and a high school diploma or equivalent. IU offers comprehensive benefits and a union-covered, full-time position with a starting wage of $17.00 per hour.