Residence Life Coordinator - 3566

University of North Calorina Pembroke; Pembroke (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Residence Life Coordinator to enhance student engagement and support within residential communities. This pivotal role involves overseeing multiple residential areas, fostering an inclusive living-learning environment, and managing a team dedicated to student success. The ideal candidate will be proactive and compassionate, promoting a sense of belonging among students while ensuring the safety and maintenance of facilities. Join a collaborative team committed to enriching the student experience and making a positive impact on campus life.

Qualifications

• Master’s degree required with 2-3 years in housing and residence life experience.
• Strong supervisory and budgeting skills are essential.

Responsibilities

• Foster an inclusive environment that promotes student engagement and success.
• Oversee daily operations of residential communities and manage student staff.

Skills

Student Development Theory

Supervisory Skills

Budgeting and Fiscal Management

Communication Skills

Problem-Solving

Team Building

Crisis Management

Leadership Development

Education

Master’s Degree

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

Please see Special Instructions for more details.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Position Information

Department: Housing and Residence Life

Working Title: Residence Life Coordinator - 3566

Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements:

• Master’s degree required.
• Two to three years in housing and residence life or related experience preferred.
• Experience with successful hiring, training, and supervision of student staff.
• Knowledge of student development theory, application, and current trends.
• Demonstrated supervisory, budgeting and fiscal management, communication, writing, planning, problem-solving, technology, leadership, team building, partnership building, and organizational skills.
• Ability to seek innovative solutions to problems.
• Must be student-oriented and have a commitment to working in a team-based, collaborative environment along with the ability to work with a culturally diverse student population.

FTE: 1

Recruitment Range: Commensurate with Education and Experience

Anticipated Hiring Range: Commensurate with Education and Experience

Position #: 3566

FLSA Status: Exempt

Months per year: 12

Primary Purpose of Position:

The primary purpose of the position is to help achieve departmental and divisional goals by providing student support services and educational programming while maintaining facilities that are safe, attractive, sustainable, and well maintained. This is a live-on position.

Job Description

Position Summary:
The Residence Life Coordinator (RLC) at the University of North Carolina at Pembroke (UNCP) plays a critical role in fostering a supportive, engaging, and inclusive living-learning environment. Reporting to the Director of Residence Life & Housing, the RLC applies student development theory to enhance retention, engagement, and student well-being. This position oversees multiple residential communities, ensuring a safe, equitable, and thriving on-campus experience.

As a live-in staff member, the RLC manages all aspects of assigned residential areas, including student staff supervision, programming, community development, conduct, facilities oversight, and participation in the on-call response system. The ideal candidate will be proactive, compassionate, and committed to promoting residential students’ sense of belonging in all aspects of residential life.

Responsibilities

Community Development and Student Engagement

• Foster a welcoming, inclusive, and supportive environment that promotes student engagement, belonging, and academic success.
• Develop and implement community-building initiatives and programs that align with UNCP’s mission and residential learning outcomes.
• Provide individualized support to residents through regular interaction and intentional relationship-building.
• Promote personal growth, leadership development, and responsible community living among students.

Staff Supervision and Leadership

• Recruit, hire, train, supervise, and evaluate a team of Resident Assistants (RAs) and Community Ambassadors (CAs, desk assistants).
• Foster professional growth through leadership development opportunities, ongoing training, and mentorship.
• Provide guidance and support to staff in the planning and execution of programs, community engagement, and crisis response.

Residential Operations and Administrative Oversight

• Oversee daily operations of assigned residential communities, including key management, room inspections, and facilities maintenance coordination.
• Coordinate move-in/move-out processes, health and safety inspections, fire drills, and hall closing procedures.
• Manage administrative responsibilities such as occupancy reports, budget oversight, and policy updates.

Student Conduct and Crisis Management

• Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct.
• Address behavioral concerns, mediate roommate conflicts, and enforce community standards fairly and consistently.
• Participate in the Residence Life Pro Staff On-Call system, providing 24/7 support for crises and emergency response as needed on a rotating basis, about one week every five or six weeks.

Brave Experience Support

• Integrate the Brave Experience (the UNCP Student Engagement Model) into all aspects of residential programming, staff training, and community development.
• Actively support UNCP’s commitment to fostering learning, community, belonging, and well-being in residential communities.
• Facilitate deliberative dialogues to encourage free sharing of ideas and perspectives in support of Division initiatives.

Collaboration and Campus Partnerships

• Collaborate with various campus departments, including Academic Affairs, Student Conduct, Counseling Services, CARE Team, and Police & Public Safety, to ensure student success and well-being.
• Chair one committee that oversees Housing and Residence Life operations and initiatives, including staff selection, programming, training and development, and social media committees.
• Support campus-wide initiatives, including Orientation, Welcome Week, and Enrollment Management events.
• Partner with faculty and staff to promote living-learning communities and academic engagement within the residence halls.

Professional Development and Other Duties

• Engage in professional development opportunities and attend trainings, workshops, and conferences.
• Serve on departmental and university committees to support campus-wide initiatives.
• Contribute to continuous assessment and improvement of Residence Life policies, programs, and practices.
• Other duties as assigned.

This position is Mandatory Personnel. Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Management Preference: Additional years of experience demonstrating progressive leadership responsibilities preferred.

Required Documents

• C V/Resume
• Cover Letter

Optional Documents

• Other Document