Residence Life Conduct Specialist: Student Conduct & Support

Indiana University Bloomington; Bloomington (IN); On-site; USD 53,000 - 54,000; Full time

Job summary

Indiana University Bloomington is seeking a Residence Life professional to conduct case assessments, coordinate hearings, and liaise with campus offices on student conduct matters. The role emphasizes confidentiality, policy compliance, and a culture of care in all student interactions.

The position includes training responsibilities, caseload management, and collaboration with multiple campus partners to resolve conduct issues and maintain safe, supportive housing environments.

Qualifications

• Proficient written and verbal communication.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Demonstrated ability to maintain confidential information.
• Ability to work within tight time frames and meet strict deadlines.
• Ability to simultaneously handle multiple priorities.
• Effective conflict management skills.
• Demonstrated commitment to educationally focused conflict resolution techniques and programs.

Responsibilities

• Conducts initial case assessment and referrals of Residence Life reports in coordination with the Associate Director of Conduct for Residence Life.
• Completes case and sanction/action plan audits.
• Serves as a resource for students and staff regarding policies and procedures contained in the IU Code of Student Rights, Responsibilities, and Conduct and the Residence Hall Rules and Regulations.
• Handles incident documentation, case exploration, adjudication, and sanctions/action planning.
• Assists with training and supervision of student (RA), graduate, and professional staff and Hearing Officers.
• Selects, trains, and advises the RHA Conduct Board.
• Serves as the main point of contact for the residence center's conduct board advisors.
• Works with the Associate Director of Student Conduct for Residence Life to liaison with Office of Student Conduct and other offices regarding training, policy violations and sanctioning.
• Places emphasis on confidentiality and culture of care in all direct student interactions.
• Serves as a Hearing Officer for various case levels.
• Develops and implements programs offering support for students facing conduct allegations.
• Manages an individual caseload and handles related processes.
• Collaborates with staff and external entities on shared goals and coordinating sanctions.
• Interfaces with students throughout the case and directs them to university resources.
• Provides training to university constituents on conduct procedures and case resolution.
• Runs reports on case progress and trends.

Skills

Communication skills

Professionalism

Time management

Priority setting

Commitment to quality

Flexibility

Learning mindset

Thoroughness

Dependability

Accuracy

Confidentiality

Deadline adherence

Multitasking

Conflict management

Conflict resolution training

Education

Bachelor's degree in public affairs, social work, counseling, public health, education, business, or related field

Master's degree in higher education student affairs or related field

2 years of experience in student conduct, higher education, or related field

Job description

Indiana University Bloomington is seeking a Residence Life professional to conduct case assessments, coordinate hearings, and liaise with campus offices on student conduct matters. The role emphasizes confidentiality, policy compliance, and a culture of care in all student interactions.

The position includes training responsibilities, caseload management, and collaboration with multiple campus partners to resolve conduct issues and maintain safe, supportive housing environments.