Residence Hall Desk Clerk — Evening & Weekend Shifts

University of Chicago; Chicago (IL); On-site; USD 24,000 - 25,000; Part time

Job summary

The University of Chicago is seeking a Desk Clerk to support Housing and Residence Life Operations. This role performs front desk clerical duties, mail handling, package processing, and visitor management within a 24-hour operations framework, primarily evenings, overnights, and weekends.

Responsibilities include customer service to residents and staff, maintaining sign-in/out records, and assisting with incident reporting and basic security checks.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• One year of general office or clerical experience required.
• One year experience in a customer service role in a college or university preferred.

Responsibilities

• Perform clerical duties in accordance with HRL policy and expectations.
• Provide exceptional customer service to residents, staff, and visitors.
• Cheerfully greet residents, staff and visitors and assist with front desk services.
• Receive, record, and distribute mail and packages; manage inventory of supplies.
• Maintain security door access controls and sign-in/out records.
• Follow up on equipment and key return; request office supplies as needed.
• Assist with training and on-call scheduling as directed by leadership.
• Report maintenance and safety issues to Facilities Services as needed.

Skills

Customer service

Communication

Multitasking

Office procedures

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The University of Chicago is seeking a Desk Clerk to support Housing and Residence Life Operations. This role performs front desk clerical duties, mail handling, package processing, and visitor management within a 24-hour operations framework, primarily evenings, overnights, and weekends.

Responsibilities include customer service to residents and staff, maintaining sign-in/out records, and assisting with incident reporting and basic security checks.